An integrative model for knowledge sharing in communities‐of‐practice

An integrative model for knowledge sharing in communities‐of‐practice Purpose – This study attempts to identify the factors and relationships that influence community of practice (CoP) members' knowledge‐sharing attitudes, intentions, and behaviors. Design/methodology/approach – The Theory of Planned Behavior model, Motivation Theory, and the Triandis model were employed here. For the empirical validation, 282 responses from four Korean companies were collected. Findings – Whereas both extrinsic motivational and intrinsic motivational factors positively influenced attitude toward knowledge‐sharing behaviors, intrinsic motivational factors were more influential in this regard. Additionally, some differences in knowledge‐sharing mechanisms were noted between formally managed CoPs and informally nurtured CoPs. Research limitations/implications – Since the survey samples used herein were limited to Korean companies, the results of this study may prove ungeneralizable. Practical implications – For managers who intend to introduce CoPs to their firm, a CoP supportive environment must be created, such that the image, reciprocity, enjoyment of helping, and need for affiliation of each CoP member can be satisfied. Originality/value – This study is one of the first pieces of integrative research regarding CoPs to target understanding of the most crucial component of CoP activities, namely knowledge sharing. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Knowledge Management Emerald Publishing

An integrative model for knowledge sharing in communities‐of‐practice

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Publisher
Emerald Publishing
Copyright
Copyright © 2011 Emerald Group Publishing Limited. All rights reserved.
ISSN
1367-3270
DOI
10.1108/13673271111119682
Publisher site
See Article on Publisher Site

Abstract

Purpose – This study attempts to identify the factors and relationships that influence community of practice (CoP) members' knowledge‐sharing attitudes, intentions, and behaviors. Design/methodology/approach – The Theory of Planned Behavior model, Motivation Theory, and the Triandis model were employed here. For the empirical validation, 282 responses from four Korean companies were collected. Findings – Whereas both extrinsic motivational and intrinsic motivational factors positively influenced attitude toward knowledge‐sharing behaviors, intrinsic motivational factors were more influential in this regard. Additionally, some differences in knowledge‐sharing mechanisms were noted between formally managed CoPs and informally nurtured CoPs. Research limitations/implications – Since the survey samples used herein were limited to Korean companies, the results of this study may prove ungeneralizable. Practical implications – For managers who intend to introduce CoPs to their firm, a CoP supportive environment must be created, such that the image, reciprocity, enjoyment of helping, and need for affiliation of each CoP member can be satisfied. Originality/value – This study is one of the first pieces of integrative research regarding CoPs to target understanding of the most crucial component of CoP activities, namely knowledge sharing.

Journal

Journal of Knowledge ManagementEmerald Publishing

Published: Apr 5, 2011

Keywords: Communities; Working practices; Knowledge management; Organizational behaviour; Innovation; South Korea

References

  • Motivation and barriers to participation in virtual knowledge‐sharing communities of practice
    Ardichvilli, A.; Page, V.; Wentling, T.
  • Information technology acceptance by individual professionals: a model comparison approach
    Chau, P.Y.H.; Hu, P.J.H.
  • The dark side of successful knowledge management initiatives
    Chua, A.Y.K.

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