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An integrated model for allocation and leveling of human resources in IT projects

An integrated model for allocation and leveling of human resources in IT projects PurposeThe purpose of this paper is to propose an integrated model for allocation and leveling of human resources in IT projects.Design/methodology/approachA single case study was conducted in a large company of IT outsourcing services, which were assessed the management of 14 projects. The survey was conducted through interviews with project managers, and digital files and internal documents of the organization related to these projects.FindingsIn the analysis, it was identified that the critical path is not identified in all projects, and even when this happens, resources are not allocated in the first tasks in that path. A committee controls the allocation of resources with the assessment of skills, but there is no control of all resource constraints.Research limitations/implicationsThe main limiting factors for this study are: use of data of one company in the IT industry, making it difficult to generalize the model for other sectors companies; it was noted during interviews that the project managers interviewed do not always know in detail all the company’s processes for allocation and resource leveling, due to the large number of processes and different management activities of these professionals.Practical implicationsA model and actions for this implementation was proposed, such as training for the use of the technique of critical path; allocation and leveling done simultaneously; decisions of the management committee based on information of availability, key skills, holidays, days off of human resources; development of a software tool that integrates this information, generating graphical interfaces that are not provided by project management software with the use of an allocation factor.Social implicationsThe characteristics of the proposed model, as well as the use of the allocation factor, can help managers to validate their allocation models and leveling of human resources in an integrated manner.Originality/valueThe study explains that the granularity of analysis of resource allocation increases by decomposition of the duration of each activity in fixed time segments. It is suggested to use the mathematical concept of the allocation factor (Fa). http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Managing Projects in Business Emerald Publishing

An integrated model for allocation and leveling of human resources in IT projects

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
1753-8378
DOI
10.1108/IJMPB-09-2016-0074
Publisher site
See Article on Publisher Site

Abstract

PurposeThe purpose of this paper is to propose an integrated model for allocation and leveling of human resources in IT projects.Design/methodology/approachA single case study was conducted in a large company of IT outsourcing services, which were assessed the management of 14 projects. The survey was conducted through interviews with project managers, and digital files and internal documents of the organization related to these projects.FindingsIn the analysis, it was identified that the critical path is not identified in all projects, and even when this happens, resources are not allocated in the first tasks in that path. A committee controls the allocation of resources with the assessment of skills, but there is no control of all resource constraints.Research limitations/implicationsThe main limiting factors for this study are: use of data of one company in the IT industry, making it difficult to generalize the model for other sectors companies; it was noted during interviews that the project managers interviewed do not always know in detail all the company’s processes for allocation and resource leveling, due to the large number of processes and different management activities of these professionals.Practical implicationsA model and actions for this implementation was proposed, such as training for the use of the technique of critical path; allocation and leveling done simultaneously; decisions of the management committee based on information of availability, key skills, holidays, days off of human resources; development of a software tool that integrates this information, generating graphical interfaces that are not provided by project management software with the use of an allocation factor.Social implicationsThe characteristics of the proposed model, as well as the use of the allocation factor, can help managers to validate their allocation models and leveling of human resources in an integrated manner.Originality/valueThe study explains that the granularity of analysis of resource allocation increases by decomposition of the duration of each activity in fixed time segments. It is suggested to use the mathematical concept of the allocation factor (Fa).

Journal

International Journal of Managing Projects in BusinessEmerald Publishing

Published: May 8, 2018

References