An instrument for measuring TQM implementation for Chinese manufacturing companies

An instrument for measuring TQM implementation for Chinese manufacturing companies From an extensive review of the literature in the field of total quality management (TQM), 11 constructs of TQM implementation were identified. An instrument measuring these constructs was developed. The reliability and validity of the instrument were tested and validated using data from 212 Chinese manufacturing companies. Various methods were employed for this test and validation. Comparisons between this instrument and the three other quality management instruments were made. It was concluded finally that the instrument presented in this paper was reliable and valid. Researchers will be able to use this instrument for developing quality management theory. Industrial practitioners will be able to use this instrument to evaluate their TQM implementation so as to target improvement areas. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Quality & Reliability Management Emerald Publishing

An instrument for measuring TQM implementation for Chinese manufacturing companies

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Publisher
Emerald Publishing
Copyright
Copyright © 2000 MCB UP Ltd. All rights reserved.
ISSN
0265-671X
DOI
10.1108/02656710010315247
Publisher site
See Article on Publisher Site

Abstract

From an extensive review of the literature in the field of total quality management (TQM), 11 constructs of TQM implementation were identified. An instrument measuring these constructs was developed. The reliability and validity of the instrument were tested and validated using data from 212 Chinese manufacturing companies. Various methods were employed for this test and validation. Comparisons between this instrument and the three other quality management instruments were made. It was concluded finally that the instrument presented in this paper was reliable and valid. Researchers will be able to use this instrument for developing quality management theory. Industrial practitioners will be able to use this instrument to evaluate their TQM implementation so as to target improvement areas.

Journal

International Journal of Quality & Reliability ManagementEmerald Publishing

Published: Oct 1, 2000

Keywords: Implementation; Measurement; Empirical studies; China; Manufacturing

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