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An exploratory study of best lean sustainability practices in higher education

An exploratory study of best lean sustainability practices in higher education Purpose – Because of the ever‐expanding commercialization and marketing of higher education, a need now exists to apply the concepts of business process improvement to colleges and universities. Aims to explore this issue. Design/methodology/approach – An open‐ended qualitative questionnaire was developed, administered to 18 public and private university representatives and analyzed. Findings – The participants at these surveyed universities shared with the interviewers the institutional lean “best practices” that they feel will contribute to the sustainability of their universities. Research limitations/implications – This is a preliminary study with a sample size of 18 universities in the Northeastern USA. Future research should include more universities in the USA, as well as in other countries. Practical implications – Other institutions of higher education may learn from the successful implementation of the lean sustainability efforts at the institutions in this study. Originality/value – Very little past research, except in the area of green marketing, has focused on lean sustainability concepts in higher education. In a recent article by the same authors, a quantitative approach was taken in assessing lean sustainability practices in higher education. This current study explores the application of lean sustainability practices using a more in‐depth qualitative approach. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Quality Assurance in Education Emerald Publishing

An exploratory study of best lean sustainability practices in higher education

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References (9)

Publisher
Emerald Publishing
Copyright
Copyright © 2005 Emerald Group Publishing Limited. All rights reserved.
ISSN
0968-4883
DOI
10.1108/09684880510607963
Publisher site
See Article on Publisher Site

Abstract

Purpose – Because of the ever‐expanding commercialization and marketing of higher education, a need now exists to apply the concepts of business process improvement to colleges and universities. Aims to explore this issue. Design/methodology/approach – An open‐ended qualitative questionnaire was developed, administered to 18 public and private university representatives and analyzed. Findings – The participants at these surveyed universities shared with the interviewers the institutional lean “best practices” that they feel will contribute to the sustainability of their universities. Research limitations/implications – This is a preliminary study with a sample size of 18 universities in the Northeastern USA. Future research should include more universities in the USA, as well as in other countries. Practical implications – Other institutions of higher education may learn from the successful implementation of the lean sustainability efforts at the institutions in this study. Originality/value – Very little past research, except in the area of green marketing, has focused on lean sustainability concepts in higher education. In a recent article by the same authors, a quantitative approach was taken in assessing lean sustainability practices in higher education. This current study explores the application of lean sustainability practices using a more in‐depth qualitative approach.

Journal

Quality Assurance in EducationEmerald Publishing

Published: Sep 1, 2005

Keywords: Higher education; Process management; Control; Economic sustainability

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