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An Exploration of Students Library Use Problems

An Exploration of Students Library Use Problems The use of critical incident technique to highlight problems ofstudent library use at Manchester Polytechnic Library is described. Thebasic premise of the research was that students selfsufficiency couldnot be increased until these problems were more fully understood.Critical incident technique uses broad prompts to allow the subjects todescribe a specific incident, thereby providing a clear picture of theactual problem. The resulting interviews revealed a wide spectrum ofproblems, ranging from the use of the catalogue and difficultieslocating books to the reluctance of students to ask for help and aphenomenon identified as library anxiety. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Library Review Emerald Publishing

An Exploration of Students Library Use Problems

Library Review , Volume 40 (1) – Jan 1, 1991

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0024-2535
DOI
10.1108/00242539110143096
Publisher site
See Article on Publisher Site

Abstract

The use of critical incident technique to highlight problems ofstudent library use at Manchester Polytechnic Library is described. Thebasic premise of the research was that students selfsufficiency couldnot be increased until these problems were more fully understood.Critical incident technique uses broad prompts to allow the subjects todescribe a specific incident, thereby providing a clear picture of theactual problem. The resulting interviews revealed a wide spectrum ofproblems, ranging from the use of the catalogue and difficultieslocating books to the reluctance of students to ask for help and aphenomenon identified as library anxiety.

Journal

Library ReviewEmerald Publishing

Published: Jan 1, 1991

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