Access the full text.
Sign up today, get DeepDyve free for 14 days.
P. Pablos (2005)
Intellectual capital reports in India: lessons from a case studyJournal of Intellectual Capital, 6
D. Andriessen (2004)
IC valuation and measurement: classifying the state of the artJournal of Intellectual Capital, 5
L. Bryant, Denise Jones, S. Widener (2004)
Managing Value Creation within the Firm: An Examination of Multiple Performance MeasuresJournal of Management Accounting Research, 16
R. Kaplan, D. Norton (1996)
Using the balanced scorecard as a strategic management systemHarvard Business Review, 74
T. Saaty (2001)
The Analytic Network Process, 1
Shun-Hsing Chen, Ching-Chow Yang, J. Shiau (2006)
The application of balanced scorecard in the performance evaluation of higher educationThe Tqm Magazine, 18
C. Miller, R. Ireland (2005)
Intuition in strategic decision making: Friend or foe in the fast-paced 21st century?Academy of Management Perspectives, 19
R. Kuo, Y.J. Lin (2012)
Supplier selection using analytic network process and data envelopment analysisInternational Journal of Production Research, 50
Rabia Özpeynirci, Mehmet Yücenurşen, İbrahim Apak, Yusuf Polat (2015)
A Comparative Analysis of Accounting Education's Effectiveness with the Balanced Scorecard Method: A Case Study of KMU☆Procedia - Social and Behavioral Sciences, 174
B. Wernerfelt (1984)
A Resource-Based View of the FirmSouthern Medical Journal, 5
A. Charnes, W. Cooper, R. Ferguson (1955)
Optimal Estimation of Executive Compensation by Linear ProgrammingManagement Science, 1
M. Schniederjans, R. Santhanam (1993)
A multi-objective constrained resource information system project selection methodEuropean Journal of Operational Research, 70
Daokui Jiang, Zuankuo Liu (2014)
Research on Application of Balanced Scorecard in the Government Performance AppraisalOpen Journal of Social Sciences, 2
R. Khorramshahgol, H. Azani, Y. Gousty (1988)
An integrated approach to project evaluation and selectionIEEE Transactions on Engineering Management, 35
Al Bento, Regina Bento, L. White (2013)
Validating Cause-and-Effect Relationships in the Balanced ScorecardAcademy of Accounting and Financial Studies Journal, 17
H. O'Neil, E. Bensimon, M. Diamond, M. Moore (1999)
Designing and Implementing an Academic ScorecardChange: The Magazine of Higher Learning, 31
Katja Gruenewald (2016)
Managing The Non Profit Organization Principles And Practices
R. Santhanam, J. Kyparisis (1995)
A multiple criteria decision model for information system project selectionComput. Oper. Res., 22
Wan-li Wei, Wen-chih Chang (2008)
Analytic network process-based model for selecting an optimal product design solution with zero–one goal programmingJournal of Engineering Design, 19
A. Janeš (2014)
Empirical verification of the balanced scorecardInd. Manag. Data Syst., 114
Kuei-Lun Chang (2013)
Combined MCDM approaches for century‐old Taiwanese food firm new product development project selectionBritish Food Journal, 115
J. Waterhouse, Ann Svendsen (1998)
Strategic performance monitoring and management : using non-financial measures to improve corporate governance
R. Wudhikarn (2015)
An approach to enhancing the human capital of enterprises associated with cooperative educationInternational Journal of Learning and Intellectual Capital, 12
J. Cullen, J. Joyce, T. Hassall, M. Broadbent (2003)
Quality in higher education: from monitoring to managementQuality Assurance in Education, 11
Morteza Moalagh, Ahad Ravasan (2013)
Developing a practical framework for assessing ERP post-implementation success using fuzzy analytic network processInternational Journal of Production Research, 51
Ingemar Dierickx, Karel Cool (1989)
Asset stock accumulation and sustainability of competitive advantageManagement Science, 35
Hao-Chen Huang, Mei-Chi Lai, Lee-Hsuan Lin (2011)
Developing strategic measurement and improvement for the biopharmaceutical firm: Using the BSC hierarchyExpert Syst. Appl., 38
Y. Malhotra (2000)
Knowledge Assets in the Global Economy: Assessment of National Intellectual CapitalJ. Glob. Inf. Manag., 8
R. Poveda-Bautista, Doris Baptista, M. García-Melón (2012)
Setting competitiveness indicators using BSC and ANPInternational Journal of Production Research, 50
Yu-Hern Chang, W. Wey, Hsiao Tseng (2009)
Using ANP priorities with goal programming for revitalization strategies in historic transport: A case study of the Alishan Forest RailwayExpert Syst. Appl., 36
L. Leung, Kevin Lam, D. Cao (2006)
Implementing the balanced scorecard using the analytic hierarchy process & the analytic network processJournal of the Operational Research Society, 57
J. Galbraith (1968)
The New Industrial State
M. Tavana, E. Momeni, Nahid Rezaeiniya, Seyed Mirhedayatian, Hamidreza Rezaeiniya (2013)
A novel hybrid social media platform selection model using fuzzy ANP and COPRAS-GExpert Syst. Appl., 40
C. Hsu, A. Hu, C. Chiou, Tailian Chen (2011)
Using the FDM and ANP to construct a sustainability balanced scorecard for the semiconductor industryExpert Syst. Appl., 38
R. Kaplan, D. Norton (2003)
Strategy Maps: Converting Intangible Assets into Tangible Outcomes
A. Guerrini, Giulia Romano, C. Leardini (2014)
Does intellectual capital efficiency affect financial performance? The case of Italian listed firmsInternational Journal of Learning and Intellectual Capital, 11
L. Phillips, C. Costa (2007)
Transparent prioritisation, budgeting and resource allocation with multi-criteria decision analysis and decision conferencingAnnals of Operations Research, 154
J. Mouritsen (2004)
Measuring and intervening: how do we theorise intellectual capital management?Journal of Intellectual Capital, 5
Z. Hoque (2003)
TOTAL QUALITY MANAGEMENT AND THE BALANCED SCORECARD APPROACH: A CRITICAL ANALYSIS OF THEIR POTENTIAL RELATIONSHIPS AND DIRECTIONS FOR RESEARCHCritical Perspectives on Accounting, 14
Hussein Aljardali, Mazen Kaderi, Thierry Levy-Tadjine (2012)
The Implementation of the Balanced Scorecard in Lebanese Public Higher Education InstitutionsProcedia - Social and Behavioral Sciences, 62
K. Schobel, C. Scholey (2012)
Balanced Scorecards in education: focusing on financial strategiesMeasuring Business Excellence, 16
Hung-Yi Wu, G. Tzeng, Yi-Hsuan Chen (2009)
A fuzzy MCDM approach for evaluating banking performance based on Balanced ScorecardExpert Syst. Appl., 36
J. Kettunen (2005)
Implementation of strategies in continuing educationInternational Journal of Educational Management, 19
R. Kaplan, D. Norton (2015)
The balanced scorecard--measures that drive performance.Harvard business review, 70 1
T. Stewart (1997)
Intellectual Capital: The New Wealth of Organizations
V. Ravi, R. Shankar, M. Tiwari (2005)
Analyzing alternatives in reverse logistics for end-of-life computers: ANP and balanced scorecard approachComput. Ind. Eng., 48
Ren-Shuai Chen, J. Shyu (2006)
Selecting a weapon system using zero-one goal programming and analytic network processJournal of Information and Optimization Sciences, 27
R. Wudhikarn, N. Chakpitak, G. Neubert (2015)
Use of an Analytic Network Process and Monte Carlo Analysis in New Product Formula Selection DecisionsAsia Pac. J. Oper. Res., 32
C. Miller, R. Ireland (2005)
Intuition is strategic decision making: Friend of foe in the fast-paced 21st centuryIEEE Engineering Management Review, 33
Chris Papenhausen, Walter Einstein (2006)
Implementing the Balanced Scorecard at a college of businessMeasuring Business Excellence, 10
Chen-Tung Chen, Hui-Ling Cheng (2009)
A comprehensive model for selecting information system project under fuzzy environmentInternational Journal of Project Management, 27
Maria Solitander, Annika Tidström (2010)
Competitive flows of intellectual capital in value creating networksJournal of Intellectual Capital, 11
Shu-Jen Chen, C. Hwang (1992)
Fuzzy Multiple Attribute Decision Making - Methods and Applications, 375
K. Meena, J. Thakkar (2014)
Development of Balanced Scorecard for healthcare using Interpretive Structural Modeling and Analytic Network ProcessJournal of Advances in Management Research, 11
J. Thakkar, S. Deshmukh, Abhishek Gupta, R. Shankar (2006)
Development of a balanced scorecardInternational Journal of Productivity and Performance Management, 56
(2000)
The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment
S. Lippman, R. Rumelt (1982)
Uncertain Imitability: An Analysis of Interfirm Differences in Efficiency under CompetitionThe Bell Journal of Economics, 13
J. Boj, R. Rodríguez-Rodríguez, J. Saiz (2014)
An ANP-multi-criteria-based methodology to link intangible assets and organizational performance in a Balanced Scorecard contextDecis. Support Syst., 68
S. Kale (2009)
Fuzzy Intellectual Capital Index for Construction FirmsJournal of Construction Engineering and Management-asce, 135
Byunghak Leem, Myungho Hong, Jeongsick Kang, Byungjin Yim (2007)
Modeling the Metrics for Measuring the Performance on Logistics Centers by BSC and ANP in Korean ContextPICMET '07 - 2007 Portland International Conference on Management of Engineering & Technology
A. Bhattacharya, P. Mohapatra, Prof Kumar, P. Dey, M. Brady, M. Tiwari, S. Nudurupati (2014)
Green supply chain performance measurement using fuzzy ANP-based balanced scorecard: a collaborative decision-making approachProduction Planning & Control, 25
I. Yüksel, M. Dağdeviren (2010)
Using the fuzzy analytic network process (ANP) for Balanced Scorecard (BSC): A case study for a manufacturing firmExpert Syst. Appl., 37
R. Wudhikarn, N. Chakpitak, G. Neubert (2015)
An analytic network process approach for the election of green marketable productsBenchmarking: An International Journal, 22
Hung-Yi Wu, Yi-Kuei Lin, Chi-Hsiang Chang (2011)
Performance evaluation of extension education centers in universities based on the balanced scorecard.Evaluation and program planning, 34 1
Anil Nair, Joseph Trendowski, William Judge (2008)
The Theory of the Growth of the Firm, by Edith T. Penrose. Oxford: Blackwell, 1959 (Book Review), 33
J. Barney (1991)
Firm Resources and Sustained Competitive AdvantageJournal of Management, 17
Simon Philbin (2011)
Design and implementation of the Balanced Scorecard at a university instituteMeasuring Business Excellence, 15
Ming-Chang Lee (2007)
A Method of Performance Evaluation by Using the Analytic Network Process and Balanced Score Car2007 International Conference on Convergence Information Technology (ICCIT 2007)
T. Özcan, N. Çelebi, Şakir Esnaf (2011)
Comparative analysis of multi-criteria decision making methodologies and implementation of a warehouse location selection problemExpert Syst. Appl., 38
Gul Polat (2010)
Using ANP priorities with goal programming in optimally allocating marketing resourcesConstruction Innovation: Information, Process, Management, 10
Sandra Cohen, Dimitrios Thiraios, M. Kandilorou (2008)
Performance Parameters Interrelations from a Balanced Scorecard Perspective: An Analysis of Greek CompaniesManagerial Auditing Journal, 23
W. Wey, Kuei-Yang Wu (2007)
Using ANP priorities with goal programming in resource allocation in transportationMath. Comput. Model., 46
Venkatesh Umashankar, Kirti Dutta (2007)
Balanced Scorecards in Managing Higher Education Institutions: An Indian PerspectiveInternational Journal of Educational Management, 21
A. Lee, Wen-Chin Chen, Ching-Jan Chang (2008)
A fuzzy AHP and BSC approach for evaluating performance of IT department in the manufacturing industry in TaiwanExpert Syst. Appl., 34
L. Phillips (1992)
Gaining corporate commitment to change
R. Rumelt (1984)
Towards a Strategic Theory of the Firm
T. Saaty (1980)
The analytic hierarchy process : planning, priority setting, resource allocation
J. Mills (2002)
Competing through competences
Alexandre Bentes, Jorge Carneiro, J. Silva, H. Kimura (2010)
Multidimensional assessment of organizational performance: Integrating BSC and AHP☆Journal of Business Research, 65
A. Lerro, G. Schiuma (2013)
Intellectual capital assessment practices: overview and managerial implicationsJournal of Intellectual Capital, 14
PurposeThis study aims to suggest a novel hybrid method by integrating a decision sciences approach with balanced scorecard (BSC) in order to scientifically enable the efficient strategic management of an organization under limited resources. The proposed research model endeavors to improve critical basis deficiencies of the original BSC as well as formerly improved forms of BSC by appropriately integrating three disparate methods: BSC, analytic network process (ANP) and zero-one goal programming (ZOGP). Design/methodology/approachThe designed approach is separated into three major parts. At first, the traditional BSC, concentrating on both financial and intellectual capital, was adopted as the strategic management framework, and then priorities as well as the importance of tactical drivers derived from BSC application were consecutively identified by the application of ANP. Finally, the study further applied the obtained results of integrated BSC and ANP to ZOGP in order to scientifically identify the optimal strategic investment under simulated constraints of the considered organization.FindingsAn application of BSC, ANP and ZOGP with a case study of an academic institution provided an improved strategic management approach for optimally and scientifically utilizing the limited resources of the organization. The suggested results indicated that only eleven of the twenty-three strategic projects should be executed. Moreover, the selected tactical tasks would efficiently use less than 36% of the strategic expenses of the traditional management approach.Originality/valueBased on the intensive literature reviews, the proposed method could be determined as a novel hybrid approach. It newly conveyed the practical management approach by innovatively including the proper decision sciences method to BSC. This improvement scientifically considered on the resource allocation process that has never been studied before in formerly improved BSC.
Management Decision – Emerald Publishing
Published: Aug 15, 2016
Read and print from thousands of top scholarly journals.
Already have an account? Log in
Bookmark this article. You can see your Bookmarks on your DeepDyve Library.
To save an article, log in first, or sign up for a DeepDyve account if you don’t already have one.
Copy and paste the desired citation format or use the link below to download a file formatted for EndNote
Access the full text.
Sign up today, get DeepDyve free for 14 days.
All DeepDyve websites use cookies to improve your online experience. They were placed on your computer when you launched this website. You can change your cookie settings through your browser.