Alibaba strategist Ming Zeng: “Smart business” in the era of business ecosystems

Alibaba strategist Ming Zeng: “Smart business” in the era of business ecosystems PurposeAlibaba strategist Ming Zeng explains how the company operates its “smart business” in the era of business ecosystemsDesign/methodology/approachAlibaba today presents a vivid picture of the new business world emerging, one that operates using the data generated by the network of participants, as processed by machine learning, to automatically respond to customer behavior and preferences in real time.FindingsAt Alibaba link after link in the value chain is being modularized and reconfigured into technologically optimized networks and much of business decision-making is powered by algorithms.Practical implicationsCreativity becomes the crucial productive factor and thus the purpose of an organization is to enable, rather than manage creative people.Originality/value<abstract_text>In the emerging world of “smart business,” entrepreneurs and strategists must learn to assess the entire network as a whole when deciding how to position their business and create value. Then the strategy making process is one of generating, coordinating and modulating experimentation http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Strategy & Leadership Emerald Publishing

Alibaba strategist Ming Zeng: “Smart business” in the era of business ecosystems

Strategy & Leadership, Volume 47 (2): 8 – Mar 18, 2019

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
1087-8572
DOI
10.1108/SL-01-2019-0006
Publisher site
See Article on Publisher Site

Abstract

PurposeAlibaba strategist Ming Zeng explains how the company operates its “smart business” in the era of business ecosystemsDesign/methodology/approachAlibaba today presents a vivid picture of the new business world emerging, one that operates using the data generated by the network of participants, as processed by machine learning, to automatically respond to customer behavior and preferences in real time.FindingsAt Alibaba link after link in the value chain is being modularized and reconfigured into technologically optimized networks and much of business decision-making is powered by algorithms.Practical implicationsCreativity becomes the crucial productive factor and thus the purpose of an organization is to enable, rather than manage creative people.Originality/value<abstract_text>In the emerging world of “smart business,” entrepreneurs and strategists must learn to assess the entire network as a whole when deciding how to position their business and create value. Then the strategy making process is one of generating, coordinating and modulating experimentation

Journal

Strategy & LeadershipEmerald Publishing

Published: Mar 18, 2019

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