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When coping with uncertainties, three characteristics distinguish firms: agility, adaptability and alignment (triple-A). Based on significant field research, the triple-A highlights the significance of coordinating agility, adaptability and alignment. Start-ups are facing a lot of challenges in this turbulent environment. However, this sector is undergoing a major transformation. Agility, adaptability and alignment concepts have had a major influence on the supply chain, but their implementation in start-ups has been less visible. This paper aims to identify, analyze and categorize the enablers for agility, adaptability and alignment in start-ups using the total interpretive structural modeling (TISM) approach.Design/methodology/approachIn addition to the scheduled interview, a closed-ended questionnaire was used to collect data. To identify how the factors interact, the TISM technique is used, and the Matriced’Impacts Croises-Multipication Applique’ and Classment method is used to rank and categorize the agility, adaptability and alignment enablers.FindingsThis study identified ten agility, adaptability and alignment factors for start-ups. It has been found that the key importance should be given to management involvement, conflict management, collaboration and information integration.Research limitations/implicationsThis study primarily focused on the agility, adaptability and alignment factors in start-ups.Practical implicationsThis study will help academics and key stakeholders understand the aspects that lead to agility, adaptability and alignment in start-ups.Originality/valueAgility, adaptability and alignment concepts have had a major influence on the supply chain, but their implementation in start-ups has been less visible. Therefore, this is a novel attempt in this industry’s agility, adaptability and alignment.
Journal of Science and Technology Policy Management – Emerald Publishing
Published: Aug 26, 2024
Keywords: Agility; Adaptability and alignment; Start-ups; Customer value; Visibility and versatility; Total interpretive structural modeling
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