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Achieving Performance Excellence: Training the Trainer

Achieving Performance Excellence: Training the Trainer During the last decade many organizations have reduced the number of middle level managers and shifted the emphasis in managerial work from the traditional functions of motivating and controlling to the less familiar roles of coach, facilitator, and trainer. What has not been recognized is that not only are mangers unfamiliar with these new roles, they are often unprepared for them. Little in their educational background or work experience has prepared them for the role of facilitator, coach, or trainer. This paper uses the Experiential Learning Model, which provides an overview of how people learn, as a basis for identifying common mistakes managers make in teaching new tasks, and to suggest ways for managers to improve their effectiveness as trainers. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png American Journal of Business Emerald Publishing

Achieving Performance Excellence: Training the Trainer

Jerry M. Kopf; Jerry G. Kreuze
American Journal of Business , Volume 6 (1): 4 – Jan 1, 1991
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Publisher
Emerald Publishing
Copyright
Copyright © 1991 MCB UP Ltd. All rights reserved.
ISSN
1935-5181
DOI
10.1108/19355181199100004
Publisher site
See Article on Publisher Site

Abstract

During the last decade many organizations have reduced the number of middle level managers and shifted the emphasis in managerial work from the traditional functions of motivating and controlling to the less familiar roles of coach, facilitator, and trainer. What has not been recognized is that not only are mangers unfamiliar with these new roles, they are often unprepared for them. Little in their educational background or work experience has prepared them for the role of facilitator, coach, or trainer. This paper uses the Experiential Learning Model, which provides an overview of how people learn, as a basis for identifying common mistakes managers make in teaching new tasks, and to suggest ways for managers to improve their effectiveness as trainers.

Journal

American Journal of Business – Emerald Publishing

Published: Jan 1, 1991

Keywords: Middle level managers; Experiential Learning Model; Managers as trainers

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