Get 20M+ Full-Text Papers For Less Than $1.50/day. Start a 14-Day Trial for You or Your Team.

Learn More →

Accessible authentication: dyslexia and password strategies

Accessible authentication: dyslexia and password strategies The purpose of this paper is to reveal the lived experiences of dyslexics in engaging with all kinds of alphanumeric authentication mechanisms.Design/methodology/approachA significant proportion of the world’s population experiences some degree of dyslexia, which can lead to spelling, processing, sequencing and retention difficulties. Passwords, being essentially sequences of alphanumeric characters, make it likely that dyslexics will struggle with these, even more so than the rest of the population. Here, this study explores the difficulties people with dyslexia face, their general experiences with passwords, the coping strategies they use and the advice they can provide to developers and others who struggle with passwords. This paper collects empirical data through semi-structured interviews with 13 participants. Thematic analysis was used to provide an in-depth view of each participant’s experience.FindingsThe main contribution of this paper is to provide evidence related to the inaccessibility dimensions of passwords as an authentication mechanism, especially for dyslexics and to recommend a solution direction.Research limitations/implicationsThere is a possible volunteer bias, as this study is dealing with self-reported data including historical and reflective elements and this paper is seeking information only from those with self-declared or diagnosed dyslexia. Furthermore, many expressed interest or curiosity in the relationship between dyslexia and password difficulties, for some a motivation for their participation. Finally, given that the participants told us that dyslexics might hide, it is possible that the experiences of those who do hide are different from those who chose to speak to us and thus were not hiding.Originality/valueA few authors have written about the difficulties dyslexics face when it comes to passwords, but no one has asked dyslexics to tell them about their experiences. This paper fills that gap. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Information and Computer Security Emerald Publishing

Accessible authentication: dyslexia and password strategies

Download PDF
21 pages

Loading next page...
 
/lp/emerald-publishing/accessible-authentication-dyslexia-and-password-strategies-SxQB03838j

References (52)

Publisher
Emerald Publishing
Copyright
© Emerald Publishing Limited
ISSN
2056-4961
DOI
10.1108/ics-11-2020-0192
Publisher site
See Article on Publisher Site

Abstract

The purpose of this paper is to reveal the lived experiences of dyslexics in engaging with all kinds of alphanumeric authentication mechanisms.Design/methodology/approachA significant proportion of the world’s population experiences some degree of dyslexia, which can lead to spelling, processing, sequencing and retention difficulties. Passwords, being essentially sequences of alphanumeric characters, make it likely that dyslexics will struggle with these, even more so than the rest of the population. Here, this study explores the difficulties people with dyslexia face, their general experiences with passwords, the coping strategies they use and the advice they can provide to developers and others who struggle with passwords. This paper collects empirical data through semi-structured interviews with 13 participants. Thematic analysis was used to provide an in-depth view of each participant’s experience.FindingsThe main contribution of this paper is to provide evidence related to the inaccessibility dimensions of passwords as an authentication mechanism, especially for dyslexics and to recommend a solution direction.Research limitations/implicationsThere is a possible volunteer bias, as this study is dealing with self-reported data including historical and reflective elements and this paper is seeking information only from those with self-declared or diagnosed dyslexia. Furthermore, many expressed interest or curiosity in the relationship between dyslexia and password difficulties, for some a motivation for their participation. Finally, given that the participants told us that dyslexics might hide, it is possible that the experiences of those who do hide are different from those who chose to speak to us and thus were not hiding.Originality/valueA few authors have written about the difficulties dyslexics face when it comes to passwords, but no one has asked dyslexics to tell them about their experiences. This paper fills that gap.

Journal

Information and Computer Security – Emerald Publishing

Published: Oct 26, 2021

Keywords: Dyslexia; Authentication; Qualitative research; Passwords; Accessibility

There are no references for this article.