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A systematic conduct of POE for polyclinic facilities in Saudi Arabia

A systematic conduct of POE for polyclinic facilities in Saudi Arabia This paper presents a systematic conduct of post-occupancy evaluation (POE) for polyclinic facilities at public hospitals.Design/methodology/approachThis is a mixed design research, where a review of literature was utilized, to qualitatively synthesize POE research on healthcare facilities. Three polyclinic facilities at Saudi Arabia were then assessed. The assessment was systematically conducted by the utilization of surveys and relative importance indices to solicit the experts’ and users' perspectives. The research included the conduct of physical measurements and walkthroughs inspections. Lastly, focus group meetings were conducted to generate recommendations that would improve the built environment conditions of polyclinic facilities.FindingsThe research identified unsatisfactory zoning, indoor air quality and concerns related to installations of different systems. Performance elements and subsequent indicators were identified and evaluated for their significance. The knowledge of these, enables the systematic conduct of POE, by exemplary case studies, for the managers and decision-makers of polyclinic facilities.Originality/valueThis research presents a comprehensive approach for the systematic conduct of POE at polyclinic facilities. The research enriches the literature and fulfils a contextual gap. The recommendations serve to enhance feedforward, the design and management of healthcare facilities. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Archnet-IJAR: International Journal of Architectural Research Emerald Publishing

A systematic conduct of POE for polyclinic facilities in Saudi Arabia

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References (37)

Publisher
Emerald Publishing
Copyright
© Emerald Publishing Limited
ISSN
2631-6862
DOI
10.1108/arch-08-2020-0156
Publisher site
See Article on Publisher Site

Abstract

This paper presents a systematic conduct of post-occupancy evaluation (POE) for polyclinic facilities at public hospitals.Design/methodology/approachThis is a mixed design research, where a review of literature was utilized, to qualitatively synthesize POE research on healthcare facilities. Three polyclinic facilities at Saudi Arabia were then assessed. The assessment was systematically conducted by the utilization of surveys and relative importance indices to solicit the experts’ and users' perspectives. The research included the conduct of physical measurements and walkthroughs inspections. Lastly, focus group meetings were conducted to generate recommendations that would improve the built environment conditions of polyclinic facilities.FindingsThe research identified unsatisfactory zoning, indoor air quality and concerns related to installations of different systems. Performance elements and subsequent indicators were identified and evaluated for their significance. The knowledge of these, enables the systematic conduct of POE, by exemplary case studies, for the managers and decision-makers of polyclinic facilities.Originality/valueThis research presents a comprehensive approach for the systematic conduct of POE at polyclinic facilities. The research enriches the literature and fulfils a contextual gap. The recommendations serve to enhance feedforward, the design and management of healthcare facilities.

Journal

Archnet-IJAR: International Journal of Architectural ResearchEmerald Publishing

Published: Jun 23, 2021

Keywords: Post occupancy evaluation; Healthcare facilities; Polyclinic; Performance indicators; Users' satisfaction

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