A survey and taxonomy of strategy‐related performance measures for manufacturing

A survey and taxonomy of strategy‐related performance measures for manufacturing Although the topic of manufacturing performance measurement has recently attracted considerable interest, little has been done to enumerate or classify the measures that exist. Lists 125 different strategy‐related measures that were found through a survey of accounting, manufacturing and managerial literature. Develops a taxonomy which categorizes those measures according to competitive priority (cost, quality, flexibility, delivery reliability, or speed), data source (internal or external), data type (objective or subjective), measure reference (self‐referenced or benchmark), and process orientation (process input or process outcome). Finds that the largest number of measures have been proposed for the competitive priority of flexibility and the fewest for delivery reliability. Most measures have focused only on process outcomes using self‐referenced objective data from internal sources. Based on these results, suggests that companies and academic researchers utilize new or different measures to assess adequately strategy‐related manufacturing performance. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Operations & Production Management Emerald Publishing

A survey and taxonomy of strategy‐related performance measures for manufacturing

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Publisher
Emerald Publishing
Copyright
Copyright © 1996 MCB UP Ltd. All rights reserved.
ISSN
0144-3577
DOI
10.1108/01443579610110486
Publisher site
See Article on Publisher Site

Abstract

Although the topic of manufacturing performance measurement has recently attracted considerable interest, little has been done to enumerate or classify the measures that exist. Lists 125 different strategy‐related measures that were found through a survey of accounting, manufacturing and managerial literature. Develops a taxonomy which categorizes those measures according to competitive priority (cost, quality, flexibility, delivery reliability, or speed), data source (internal or external), data type (objective or subjective), measure reference (self‐referenced or benchmark), and process orientation (process input or process outcome). Finds that the largest number of measures have been proposed for the competitive priority of flexibility and the fewest for delivery reliability. Most measures have focused only on process outcomes using self‐referenced objective data from internal sources. Based on these results, suggests that companies and academic researchers utilize new or different measures to assess adequately strategy‐related manufacturing performance.

Journal

International Journal of Operations & Production ManagementEmerald Publishing

Published: Mar 1, 1996

Keywords: Competitive priorities; Manufacturing; Performance measurement; Strategy

References

  • Production competence and business strategy: do they affect business performance?
    Vickery, S.K.; Droge, C.; Markland, R.E.
  • Measuring organizational performance in the absence of objective measures: the case of the privately‐held firm and conglomerate business unit
    Dess, G.G.; Robinson, R.B.
  • A theory of production competence
    Cleveland, G.; Schroeder, R.G.; Anderson, J.C.
  • Manufacturing Flexibility
    Swamidass, P.M.
  • An instrument for measuring the critical factors of quality management
    Saraph, J.V.; Benson, G.; Schroeder, R.G.

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