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A sociotechnical approach to the innovation of a network technology in the public sector – the introduction of smart homes in West Lothian

A sociotechnical approach to the innovation of a network technology in the public sector – the... The paper argues that some conventional tools guiding innovation processes inadequately analyse problems arising from blending telematics with public service integration in areas of complex service provision. Also uses Molina's diamond of alignment, and Nicoll's contextual usability conceptual approaches to analyse a case study on the introduction of smart housing in West Lothian, Scotland. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png European Journal of Innovation Management Emerald Publishing

A sociotechnical approach to the innovation of a network technology in the public sector – the introduction of smart homes in West Lothian

European Journal of Innovation Management , Volume 3 (2): 19 – Jun 1, 2000

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References (43)

Publisher
Emerald Publishing
Copyright
Copyright © 2000 MCB UP Ltd. All rights reserved.
ISSN
1460-1060
DOI
10.1108/14601060010322284
Publisher site
See Article on Publisher Site

Abstract

The paper argues that some conventional tools guiding innovation processes inadequately analyse problems arising from blending telematics with public service integration in areas of complex service provision. Also uses Molina's diamond of alignment, and Nicoll's contextual usability conceptual approaches to analyse a case study on the introduction of smart housing in West Lothian, Scotland.

Journal

European Journal of Innovation ManagementEmerald Publishing

Published: Jun 1, 2000

Keywords: United Kingdom; Innovation; Public sector

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