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A social science gateway in a shifting digital world: shaping SOSIG for users’ needs of the future

A social science gateway in a shifting digital world: shaping SOSIG for users’ needs of the future This paper considers two of the key challenges facing a mature UK subject gateway (SOSIG): the sustainability of a labour‐intensive service and innovation and evaluation needed to keep pace with user needs. SOSIG's history and changing contexts are sketched and issues of changing Internet search technologies, trends in user behaviour, and changes in higher education teaching or learning are analysed. Reflects on the “Google challenge” and the need to take a more strategic approach to engaging with the user community, given emerging audiences and technologies. Concludes with how SOSIG will be shaped for the future through collaboration, service design and user engagement. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Online Information Review Emerald Publishing

A social science gateway in a shifting digital world: shaping SOSIG for users’ needs of the future

Online Information Review , Volume 28 (5): 10 – Oct 1, 2004

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Publisher
Emerald Publishing
Copyright
Copyright © 2004 Emerald Group Publishing Limited. All rights reserved.
ISSN
1468-4527
DOI
10.1108/14684520410564253
Publisher site
See Article on Publisher Site

Abstract

This paper considers two of the key challenges facing a mature UK subject gateway (SOSIG): the sustainability of a labour‐intensive service and innovation and evaluation needed to keep pace with user needs. SOSIG's history and changing contexts are sketched and issues of changing Internet search technologies, trends in user behaviour, and changes in higher education teaching or learning are analysed. Reflects on the “Google challenge” and the need to take a more strategic approach to engaging with the user community, given emerging audiences and technologies. Concludes with how SOSIG will be shaped for the future through collaboration, service design and user engagement.

Journal

Online Information ReviewEmerald Publishing

Published: Oct 1, 2004

Keywords: User interfaces; Project evaluation; Design; Information centres

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