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A social network‐based organizational model for improving knowledge management in supply chains

A social network‐based organizational model for improving knowledge management in supply chains Purpose – This paper aims to provide a social network‐based model for improving knowledge management in multi‐level supply chains formed by small and medium‐sized enterprises (SMEs). Design/methodology/approach – This approach uses social network analysis techniques to propose and represent a knowledge network for supply chains. Also, an empirical experience from an exploratory case study in the construction sector is presented. Findings – This proposal improves the establishment of inter‐organizational relationships into networks to exchange the knowledge among the companies along the supply chain and create specific knowledge by promoting confidence and motivation. Originality/value – This proposed model is useful for academics and practitioners in supply chain management to gain a better understanding of knowledge management processes, particularly for the supply chains formed by SMEs. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Supply Chain Management: An International Journal Emerald Publishing

A social network‐based organizational model for improving knowledge management in supply chains

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Publisher
Emerald Publishing
Copyright
Copyright © 2011 Emerald Group Publishing Limited. All rights reserved.
ISSN
1359-8546
DOI
10.1108/13598541111155884
Publisher site
See Article on Publisher Site

Abstract

Purpose – This paper aims to provide a social network‐based model for improving knowledge management in multi‐level supply chains formed by small and medium‐sized enterprises (SMEs). Design/methodology/approach – This approach uses social network analysis techniques to propose and represent a knowledge network for supply chains. Also, an empirical experience from an exploratory case study in the construction sector is presented. Findings – This proposal improves the establishment of inter‐organizational relationships into networks to exchange the knowledge among the companies along the supply chain and create specific knowledge by promoting confidence and motivation. Originality/value – This proposed model is useful for academics and practitioners in supply chain management to gain a better understanding of knowledge management processes, particularly for the supply chains formed by SMEs.

Journal

Supply Chain Management: An International JournalEmerald Publishing

Published: Aug 9, 2011

Keywords: Social networks; Knowledge management; Supply chain management; Small and medium‐sized enterprises

References