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A Set of Simplified Assessment Criteria for the Malcolm Baldrige Model

A Set of Simplified Assessment Criteria for the Malcolm Baldrige Model This research deals with the determination of 25 key assessment questions (KAQ) from the Baldrige criteria. It first investigates the performance of all the examination questions through real world applications. The 25 KAQs are then selected based the level of correlation between each of the questions and the overall assessment results. A set of field data are used for validating the key assessment questions in a statistical framework. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Asian Journal on Quality Emerald Publishing

A Set of Simplified Assessment Criteria for the Malcolm Baldrige Model

Asian Journal on Quality , Volume 7 (3): 6 – Dec 18, 2006

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Publisher
Emerald Publishing
Copyright
Copyright © 2006 Emerald Group Publishing Limited. All rights reserved.
ISSN
1598-2688
DOI
10.1108/15982688200600030
Publisher site
See Article on Publisher Site

Abstract

This research deals with the determination of 25 key assessment questions (KAQ) from the Baldrige criteria. It first investigates the performance of all the examination questions through real world applications. The 25 KAQs are then selected based the level of correlation between each of the questions and the overall assessment results. A set of field data are used for validating the key assessment questions in a statistical framework.

Journal

Asian Journal on QualityEmerald Publishing

Published: Dec 18, 2006

Keywords: TQM; Malcom Baldrige Model; Assesment criteria; Quality management

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