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A second‐order factor analysis of critical TQM factors

A second‐order factor analysis of critical TQM factors The quality management literature prescribes various critical quality improvement strategies. However, there have been few empirical studies that tested for the synergy or the relationships among these critical quality constructs. This study develops a second‐order factor model to test whether a set of critical quality management factors load on an overall construct that may be termed “Total quality management”. Using survey data collected from 173 manufacturing and service firms, the LISREL VII computer program is used to estimate and validate the proposed model. The results provide an initial empirical evidence of the importance of implementing the quality management strategies holistically rather than piecemeal. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Quality Science Emerald Publishing

A second‐order factor analysis of critical TQM factors

International Journal of Quality Science , Volume 3 (1): 9 – Mar 1, 1998

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Publisher
Emerald Publishing
Copyright
Copyright © 1998 MCB UP Ltd. All rights reserved.
ISSN
1359-8538
DOI
10.1108/13598539810196886
Publisher site
See Article on Publisher Site

Abstract

The quality management literature prescribes various critical quality improvement strategies. However, there have been few empirical studies that tested for the synergy or the relationships among these critical quality constructs. This study develops a second‐order factor model to test whether a set of critical quality management factors load on an overall construct that may be termed “Total quality management”. Using survey data collected from 173 manufacturing and service firms, the LISREL VII computer program is used to estimate and validate the proposed model. The results provide an initial empirical evidence of the importance of implementing the quality management strategies holistically rather than piecemeal.

Journal

International Journal of Quality ScienceEmerald Publishing

Published: Mar 1, 1998

Keywords: Deming; Factor analysis; Modelling; TQM

References