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Purpose – The purpose of this paper is to examine social media security risks and existing mitigation techniques in order to gather insights and develop best practices to help organizations address social media security risks more effectively. Design/methodology/approach – This paper begins by reviewing the disparate discussions in literature on social media security risks and mitigation techniques. Based on an extensive review, some key insights were identified and summarized to help organizations more effectively address social media security risks. Findings – Many organizations do not have effective social media security policy in place and are unsure of how to develop effective social media security strategies to mitigate social media security risks. This paper provides guidance to organizations to mitigate social media security risks that may threaten the organizations. Originality/value – The paper consolidates the fragmented discussion in literature and provides an in‐depth review of social media security risks and mitigation techniques. Practical insights are identified and summarized from an extensive literature review. Sharing these insights has the potential to encourage more discussion on best practices for reducing the risks of social media to organizations.
Journal of Systems and Information Technology – Emerald Publishing
Published: Apr 27, 2012
Keywords: Social media; Security risks; Security strategy; Security policy; Data security; User education and training; Secure online behaviour; Risk mitigation techniques; Risk management
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