Access the full text.
Sign up today, get DeepDyve free for 14 days.
Loading next page...
/lp/emerald-publishing/a-review-of-a-multiple-retailer-s-labour-turnover-3kT6CvKPdG
References (6)
-
W. Mobley (1977)
Intermediate linkages in the relationship between job satisfaction and employee turnover.Journal of Applied Psychology, 62
-
L. Porter, Richard Steers (1973)
Organizational, work, and personal factors in employee turnover and absenteeism.Psychological Bulletin, 80
-
Richard Steers, R. Mowday, L. Porter (1979)
Employee Turnover and Post Decision Accommodation Processes. -
ACAS
Absence and labour turnover -
P. Hom (1994)
Employee Turnover -
P. Muchinsky, Mark Tuttle (1979)
Employee Turnover: An Empirical and Methodological Assessment.Journal of Vocational Behavior, 14
- Publisher
- Emerald Publishing
- Copyright
- Copyright © 2004 Emerald Group Publishing Limited. All rights reserved.
- ISSN
- 0959-0552
- DOI
- 10.1108/09590550410549310
- Publisher site
- See Article on Publisher Site
Abstract
There has been much research carried out into the topic of labour turnover over many years. Staff who are satisfied are more likely to stay working for a business. Research has also shown that there can be many reasons for dissatisfaction, and that they will vary in different situations. One of the main aims of this work was to carry out research into the causal effects of labour turnover at Livingston's. This was achieved in the form of a self‐completion postal questionnaire, which sought to measure staff opinions and attitudes, from a census of part‐time staff. The main drivers of turnover identified were: pay rates; lack of career development; hours of work; training; poor staff recognition; staff facilities; staffing levels; staff uniform; and communications.
Journal
International Journal of Retail & Distribution Management – Emerald Publishing
Published: Sep 1, 2004
Keywords: Employee turnover; Retailers; Job satisfaction; Industrial relations