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/lp/emerald-publishing/a-response-to-occupational-workforce-literacy-in-a-large-county-hOIDqYahck
- Publisher
- Emerald Publishing
- Copyright
- Copyright © Emerald Group Publishing Limited
- ISSN
- 0951-3558
- DOI
- 10.1108/09513559210019370
- Publisher site
- See Article on Publisher Site
Abstract
Over the past 12 years scores of reports and articles have beenwritten about occupational, workforce, or workplace literacy Workforce2000 economic and labour force changes, and skills requirements,impacting on America. Research and published materials have failed toaddress the impact of these issues for the vast local public sectorworkforce. Reports on exploratory research on issues of occupationalliteracy in a large metropolitan US county government workforce. All ofthe 32 county departments were surveyed regarding Workforce 2000 andoccupational literacy in order to assess employee skills and workplacerequirements, literacy issues, leadership awareness and policies andplanning. Results show a well intentioned, but poorly prepared, andpreparing county leadership and workforce, which may well impact on thequality of future service delivery. Makes recommendations for policy andprogramme changes, and for continuing research.
Journal
International Journal of Public Sector Management – Emerald Publishing
Published: May 1, 1992