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A Quality Approach for the Management of the Pipeline

A Quality Approach for the Management of the Pipeline Quality Awards granted for outstanding achievements in developing and deploying new ways and means to effectively upgrade the company's performance are an emerging phenomenon in Western industry. This article describes a quality approach in the area of physical distribution, i.e. the application of fishbone diagrams to improve pipeline performance. This approach has proven to be valuable as a device for logistics quality improvement. It is regularly used by Philips as a vehicle to enhance the understanding of the operational partners involved in pipelines and as a tool to start improvement actions among them. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png The International Journal of Logistics Management Emerald Publishing

A Quality Approach for the Management of the Pipeline

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Publisher
Emerald Publishing
Copyright
Copyright © 1991 MCB UP Ltd. All rights reserved.
ISSN
0957-4093
DOI
10.1108/095740931991000001a
Publisher site
See Article on Publisher Site

Abstract

Quality Awards granted for outstanding achievements in developing and deploying new ways and means to effectively upgrade the company's performance are an emerging phenomenon in Western industry. This article describes a quality approach in the area of physical distribution, i.e. the application of fishbone diagrams to improve pipeline performance. This approach has proven to be valuable as a device for logistics quality improvement. It is regularly used by Philips as a vehicle to enhance the understanding of the operational partners involved in pipelines and as a tool to start improvement actions among them.

Journal

The International Journal of Logistics ManagementEmerald Publishing

Published: Jan 1, 1991

Keywords: Distribution management; Supply chain management; Fishbone analysis

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