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A multilevel study on the causal relationship in association network of work stress

A multilevel study on the causal relationship in association network of work stress PurposeThe purpose of this paper is to examine the causal correlation between the work stress of immigration officers (IOs) and the cross-level effect of social support.Design/methodology/approachA multilevel model was used to analyze the quantitative data obtained from 231 IOs in Taiwan, who served as the research objects.FindingsFrom the results of this study, it was found that a positive significant relationship existed between role conflict and work stress, as well as between work stress and job burnout. Also, cross-level context and moderating effect for the relationship between social support and work stress, as well as between social support, work stress and job burnout were obtained.Originality/valueThis study only considered IOs in airports and ports. Therefore, it is necessary to determine if other topics of organizational behavior, such as the leadership of supervisors, organizational climate and work values of IOs, have a positive moderating effect. In this regard, it is recommended that a longitudinal study should be conducted in the future. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Policing: An International Journal of Police Strategies & Management Emerald Publishing

A multilevel study on the causal relationship in association network of work stress

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
1363-951X
DOI
10.1108/pijpsm-07-2018-0086
Publisher site
See Article on Publisher Site

Abstract

PurposeThe purpose of this paper is to examine the causal correlation between the work stress of immigration officers (IOs) and the cross-level effect of social support.Design/methodology/approachA multilevel model was used to analyze the quantitative data obtained from 231 IOs in Taiwan, who served as the research objects.FindingsFrom the results of this study, it was found that a positive significant relationship existed between role conflict and work stress, as well as between work stress and job burnout. Also, cross-level context and moderating effect for the relationship between social support and work stress, as well as between social support, work stress and job burnout were obtained.Originality/valueThis study only considered IOs in airports and ports. Therefore, it is necessary to determine if other topics of organizational behavior, such as the leadership of supervisors, organizational climate and work values of IOs, have a positive moderating effect. In this regard, it is recommended that a longitudinal study should be conducted in the future.

Journal

Policing: An International Journal of Police Strategies & ManagementEmerald Publishing

Published: Jan 1, 1

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