Get 20M+ Full-Text Papers For Less Than $1.50/day. Start a 14-Day Trial for You or Your Team.

Learn More →

A framework for auditing and enhancing performance measurement systems

A framework for auditing and enhancing performance measurement systems To be world class and be classified as a world class manufacturer, manufacturing organisations need to have a number of critical ingredients: one such ingredient is that of an appropriate performance measurement system. Measurement systems incorporating financial and non-financial measures have been a topic of considerable interest to both business practitioners and academics for most of the 1990s. A voluminous amount of attention has focussed on manufacturing industry, especially regarding the selection and implementation of non-financial performance measures. Throughout the 1990s, various novel frameworks have been devised to aid manufacturing organisations to select and implement measures. This paper will outline one such framework that was developed taking into account industry design requirements. Results of the framework having been implemented will be illustrated through a short case study, with the framework's potential and shortcomings being discussed. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Operations & Production Management Emerald Publishing

A framework for auditing and enhancing performance measurement systems

Download PDF
14 pages

Loading next page...
 
/lp/emerald-publishing/a-framework-for-auditing-and-enhancing-performance-measurement-systems-nHUOgm0FbK
Publisher
Emerald Publishing
Copyright
Copyright © 2000 MCB UP Ltd. All rights reserved.
ISSN
0144-3577
DOI
10.1108/01443570010318896
Publisher site
See Article on Publisher Site

Abstract

To be world class and be classified as a world class manufacturer, manufacturing organisations need to have a number of critical ingredients: one such ingredient is that of an appropriate performance measurement system. Measurement systems incorporating financial and non-financial measures have been a topic of considerable interest to both business practitioners and academics for most of the 1990s. A voluminous amount of attention has focussed on manufacturing industry, especially regarding the selection and implementation of non-financial performance measures. Throughout the 1990s, various novel frameworks have been devised to aid manufacturing organisations to select and implement measures. This paper will outline one such framework that was developed taking into account industry design requirements. Results of the framework having been implemented will be illustrated through a short case study, with the framework's potential and shortcomings being discussed.

Journal

International Journal of Operations & Production Management – Emerald Publishing

Published: May 1, 2000

Keywords: Benchmarking; World‐class manufacturing; United Kingdom

References

  • The ‘SMART’ way to define and sustain success
    Cross, K.F; Lynch, R.L
  • The New Performance Challenge – Measuring Operations for World‐Class Competition
    Dixon, J.R; Nanni, A.J.; Vollman, T.E
  • Creating a comprehensive system to measure performance
    Eccles, R.; Pyburn, P.J.
  • Performance Measurement: The New Agenda
    Geanuracos, J; Meiklejohn, I.
  • Manufacturing System: Foundations of World Class Practice
    Heim, J.A.; Compton, W.D
  • World Class: Thriving in the Global Economy
    Kanter, M.R
  • One cost system isn’t enough
    Kaplan, R.S
  • The balanced scorecard – measures that drive performance
    Kaplan, R.S; Norton, D.P
  • Are your performance measures obsolete?
    Keigan, D.P; Eiler, R.G.; Jones, C.S
  • Performance Measurement for World Class Manufacturing
    Maskell, B.H
  • The development and implementation of an integrated performance measurement framework
    Medori, D.
  • Performance measures: the way forward
    Medori, D.; Steeple, D.; Pye, T.; Wood, R.
  • Mapping measures and activities: a practical tool for assessing measurement systems
    Neely, A.; Mills, J.; Platts, K; Gregory, M; Richards, H
  • World class manufacturing
    Sheridan, J.H
  • Developing performance measurement systems that support continuous improvement
    Tarr, J.D
  • World class performance measurements – how to get started
    Tincher, M.G