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- Publisher
- Emerald Publishing
- Copyright
- Copyright © 2004 Emerald Group Publishing Limited. All rights reserved.
- ISSN
- 1463-7154
- DOI
- 10.1108/14637150410548092
- Publisher site
- See Article on Publisher Site
Abstract
The creative design process is often characterised by high task uncertainty and tight dependency on other functions both within a firm and with external parties. Coordination thus plays a key role in integrating different functions related to the design process in attaining a common objective of delivering products to end customers. This paper examines coordination mechanisms and their determinants in the creative design process of a fashion firm. It is argued that coordination mechanisms are driven by a set of three determinants, namely responsibility interdependence, uncertainty, and conflict. Findings from the case study are presented and areas for future research are provided.
Journal
Business Process Management Journal – Emerald Publishing
Published: Aug 1, 2004
Keywords: Fashion; Supply chain management; Design