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A conceptual framework for TQM implementation for SMEs

A conceptual framework for TQM implementation for SMEs The proposed framework for TQM implementation in SMEs described in this paper centres on three main elements: the "quality toolbox", "general methodology" and the "central co-ordinating body". It is believed that the adoption of TQM in SMEs must not be a fully blown approach but a gradual progression and selection of appropriate "quality tools and initiatives" as and when necessary, with the ultimate aim of continuous improvement in the organisation. The suggested methodology consists of a series of activities which can help towards making a selected quality initiative become a permanent feature of the organisation. The proposed framework is intended to be non-prescriptive and the adoption of a quality initiative to be dependent upon the needs and priorities established by the company. Concludes with a discussion of, and the proposed future direction for, this research. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png The TQM Magazine Emerald Publishing

A conceptual framework for TQM implementation for SMEs

The TQM Magazine , Volume 12 (1): 7 – Feb 1, 2000

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Publisher
Emerald Publishing
Copyright
Copyright © 2000 MCB UP Ltd. All rights reserved.
ISSN
0954-478X
DOI
10.1108/09544780010287131
Publisher site
See Article on Publisher Site

Abstract

The proposed framework for TQM implementation in SMEs described in this paper centres on three main elements: the "quality toolbox", "general methodology" and the "central co-ordinating body". It is believed that the adoption of TQM in SMEs must not be a fully blown approach but a gradual progression and selection of appropriate "quality tools and initiatives" as and when necessary, with the ultimate aim of continuous improvement in the organisation. The suggested methodology consists of a series of activities which can help towards making a selected quality initiative become a permanent feature of the organisation. The proposed framework is intended to be non-prescriptive and the adoption of a quality initiative to be dependent upon the needs and priorities established by the company. Concludes with a discussion of, and the proposed future direction for, this research.

Journal

The TQM MagazineEmerald Publishing

Published: Feb 1, 2000

Keywords: Small to medium‐sized enterprises; Implementation

References