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A comparison of public and private sector perceptions and use of knowledge management

A comparison of public and private sector perceptions and use of knowledge management Knowledge management is an emergent and eclectic body of knowledge which covers the systematic management of knowledge, of all kinds, within all levels and types of organisations. The relative newness of the area as a management philosophy has resulted in most research and practical application studies being based in large private sector organisations. There is relatively little information on knowledge management in the private sector, and even less on private‐public sector knowledge management comparisons. Compares the perceptions of both private and public sector organisations in regard to knowledge management to improve overall understanding and to develop sector specific learning. First, the key dimensions of knowledge management are identified using a developed knowledge management model. Second, a survey of public and private sector organisations is used to investigate perceptions of the knowledge management dimensions. Third, there are a series of qualitative social constructionist workshops, involving both private and public sector organisations which were run to gain a deeper insight into sectoral comparisons. It was found that knowledge management was more developed as a management philosophy in the public sector. This development has been caused by continual pressure for increased efficiency, reduced resources and improved quality within the public sector. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of European Industrial Training Emerald Publishing

A comparison of public and private sector perceptions and use of knowledge management

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References (27)

Publisher
Emerald Publishing
Copyright
Copyright © 2000 MCB UP Ltd. All rights reserved.
ISSN
0309-0590
DOI
10.1108/03090590010346424
Publisher site
See Article on Publisher Site

Abstract

Knowledge management is an emergent and eclectic body of knowledge which covers the systematic management of knowledge, of all kinds, within all levels and types of organisations. The relative newness of the area as a management philosophy has resulted in most research and practical application studies being based in large private sector organisations. There is relatively little information on knowledge management in the private sector, and even less on private‐public sector knowledge management comparisons. Compares the perceptions of both private and public sector organisations in regard to knowledge management to improve overall understanding and to develop sector specific learning. First, the key dimensions of knowledge management are identified using a developed knowledge management model. Second, a survey of public and private sector organisations is used to investigate perceptions of the knowledge management dimensions. Third, there are a series of qualitative social constructionist workshops, involving both private and public sector organisations which were run to gain a deeper insight into sectoral comparisons. It was found that knowledge management was more developed as a management philosophy in the public sector. This development has been caused by continual pressure for increased efficiency, reduced resources and improved quality within the public sector.

Journal

Journal of European Industrial Training – Emerald Publishing

Published: Aug 1, 2000

Keywords: Management; Public sector; Private sector; Information; Information resources management

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