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A comparison of parent reported outcome with experience of services

A comparison of parent reported outcome with experience of services Purpose– Routine outcome monitoring (ROM) is currently seen as a key driver for service improvement at individual, team and service level. The purpose this paper is to explore the relationships between a patient (parent) reported outcome measure (PROM), a practitioner reported outcome measure, and a patient (parent) reported experience measure (PREM). Design/methodology/approach– A cohort of 302 primary school-age children was recruited and followed for one year from consecutively accepted referrals to three teams within two English Child and Adolescent Mental Health Services (CAMHS). Parents completed the Strengths and Difficulties Questionnaire (a PROM) and practitioners completed the Clinician Global Assessment Scale at baseline, six and 12 months; parents completed the Experience of Services Questionnaire (a PREM) at six and 12 months. Findings– PROM and practitioner reported outcome measure data suggested poor clinical outcome in terms of symptoms, impact and levels of functioning but were accompanied by PREM evidence of high levels of satisfaction. There was an unexpectedly low correlation (<0.2) between both measures of outcome and satisfaction. Originality/value– This paper fulfils a need to explore the relationships between different outcome measures to contribute to the understanding of ROM its validity. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Children s Services Emerald Publishing

A comparison of parent reported outcome with experience of services

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References (41)

Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
1746-6660
DOI
10.1108/JCS-04-2015-0015
Publisher site
See Article on Publisher Site

Abstract

Purpose– Routine outcome monitoring (ROM) is currently seen as a key driver for service improvement at individual, team and service level. The purpose this paper is to explore the relationships between a patient (parent) reported outcome measure (PROM), a practitioner reported outcome measure, and a patient (parent) reported experience measure (PREM). Design/methodology/approach– A cohort of 302 primary school-age children was recruited and followed for one year from consecutively accepted referrals to three teams within two English Child and Adolescent Mental Health Services (CAMHS). Parents completed the Strengths and Difficulties Questionnaire (a PROM) and practitioners completed the Clinician Global Assessment Scale at baseline, six and 12 months; parents completed the Experience of Services Questionnaire (a PREM) at six and 12 months. Findings– PROM and practitioner reported outcome measure data suggested poor clinical outcome in terms of symptoms, impact and levels of functioning but were accompanied by PREM evidence of high levels of satisfaction. There was an unexpectedly low correlation (<0.2) between both measures of outcome and satisfaction. Originality/value– This paper fulfils a need to explore the relationships between different outcome measures to contribute to the understanding of ROM its validity.

Journal

Journal of Children s ServicesEmerald Publishing

Published: Jun 20, 2016

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