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A comparison of ISO 9000:2000 quality system standards, QS9000, ISO/TS 16949 and Baldrige criteria

A comparison of ISO 9000:2000 quality system standards, QS9000, ISO/TS 16949 and Baldrige criteria This paper examines the relationship between ISO 9000:2000 quality standards, QS9000, ISO/TS 16949 and the Baldrige criteria for performance excellence revised in the year 2002. A comparison is made between Baldrige criteria and the various elements of ISO 9000, QS9000 and ISO/TS 16949 Standards and their similarities and differences are examined. Implementing ISO 9000 requirements as an initial step for TQM implementation is also discussed. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png The TQM Magazine Emerald Publishing

A comparison of ISO 9000:2000 quality system standards, QS9000, ISO/TS 16949 and Baldrige criteria

C.P. Kartha
The TQM Magazine , Volume 16 (5): 10 – Oct 1, 2004
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Publisher
Emerald Publishing
Copyright
Copyright © 2004 Emerald Group Publishing Limited. All rights reserved.
ISSN
0954-478X
DOI
10.1108/09544780410551269
Publisher site
See Article on Publisher Site

Abstract

This paper examines the relationship between ISO 9000:2000 quality standards, QS9000, ISO/TS 16949 and the Baldrige criteria for performance excellence revised in the year 2002. A comparison is made between Baldrige criteria and the various elements of ISO 9000, QS9000 and ISO/TS 16949 Standards and their similarities and differences are examined. Implementing ISO 9000 requirements as an initial step for TQM implementation is also discussed.

Journal

The TQM Magazine – Emerald Publishing

Published: Oct 1, 2004

Keywords: Total quality management; Baldrige Award; Quality systems; Standards

References

  • The financial impact of ISO 9000 certification: an empirical analysis
    Corbett, C.J.; Montes, M.J.; Kirsch, D.A.
  • The link between total quality management and financial performance
    Hendrick, K.B.; Singhal, V.R.