A co‐creation platform for post‐occupancy decision support

A co‐creation platform for post‐occupancy decision support Purpose – The purpose of this paper is to report on partial findings of a research project on post‐occupancy design in school projects. It provides a brief review of key factors, and major players in post‐occupancy processes. Design/methodology/approach – Subsequent to literature review for the research, the primary data was obtained from a steering group (stakeholder forum) comprising of a sample of primary and secondary school representatives, local authorities and building professionals. Following the data collection, visits were arranged to the selected schools, and local councils and semi‐structured interviews with school and council authorities were carried out. At the same time, research meeting and directed studies were held to best explore the applications for devising the toolkit. Simulated and real cases for making decisions in post‐occupancy design were selected to devise a model‐base to test out the applicability of the devised prototype of the toolkit. Findings – This study provided clarification on the post‐occupancy performance and practicable expectations of major parties in school projects with special reference to the development stage of the proposed toolkit. The qualitative and quantitative data collected, confirmed that a real‐time updateable support system for decisions is required for making the most reasonable decisions where multi‐criteria/multi‐agent decision is inevitable. The principles of co‐creation of knowledge and value, as suggested in manufacture and service industries, were investigated to inform the underlying design platform for the toolkit. The decision support systems for multi‐criteria decision making processes were also established so that the toolkit can take a full account of the achievements in this area. Originality/value – The paper highlights the complexities involved in the post‐occupancy decision processes in school projects. Also, the pressing need for a system to assist in streamlining the information flow (particularly upwards, from the schools to the LA) and management of knowledge to facilitate design decisions is identified. The decision processes need to be more integrated, collaborative and inclusive. It also acknowledges that decision making in post‐occupancy processes, is an evolving process. The main contribution of this paper however, remains to be how the collaborative processes were streamlined for all the stakeholders to work together and co‐create knowledge and value to devise a platform. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Facilities Management Emerald Publishing

A co‐creation platform for post‐occupancy decision support

Loading next page...
 
/lp/emerald-publishing/a-co-creation-platform-for-post-occupancy-decision-support-0iMc7f3wBF
Publisher
Emerald Publishing
Copyright
Copyright © 2013 Emerald Group Publishing Limited. All rights reserved.
ISSN
1472-5967
DOI
10.1108/14725961311314598
Publisher site
See Article on Publisher Site

Abstract

Purpose – The purpose of this paper is to report on partial findings of a research project on post‐occupancy design in school projects. It provides a brief review of key factors, and major players in post‐occupancy processes. Design/methodology/approach – Subsequent to literature review for the research, the primary data was obtained from a steering group (stakeholder forum) comprising of a sample of primary and secondary school representatives, local authorities and building professionals. Following the data collection, visits were arranged to the selected schools, and local councils and semi‐structured interviews with school and council authorities were carried out. At the same time, research meeting and directed studies were held to best explore the applications for devising the toolkit. Simulated and real cases for making decisions in post‐occupancy design were selected to devise a model‐base to test out the applicability of the devised prototype of the toolkit. Findings – This study provided clarification on the post‐occupancy performance and practicable expectations of major parties in school projects with special reference to the development stage of the proposed toolkit. The qualitative and quantitative data collected, confirmed that a real‐time updateable support system for decisions is required for making the most reasonable decisions where multi‐criteria/multi‐agent decision is inevitable. The principles of co‐creation of knowledge and value, as suggested in manufacture and service industries, were investigated to inform the underlying design platform for the toolkit. The decision support systems for multi‐criteria decision making processes were also established so that the toolkit can take a full account of the achievements in this area. Originality/value – The paper highlights the complexities involved in the post‐occupancy decision processes in school projects. Also, the pressing need for a system to assist in streamlining the information flow (particularly upwards, from the schools to the LA) and management of knowledge to facilitate design decisions is identified. The decision processes need to be more integrated, collaborative and inclusive. It also acknowledges that decision making in post‐occupancy processes, is an evolving process. The main contribution of this paper however, remains to be how the collaborative processes were streamlined for all the stakeholders to work together and co‐create knowledge and value to devise a platform.

Journal

Journal of Facilities ManagementEmerald Publishing

Published: Apr 25, 2013

Keywords: Building performance; Design decision making; Decision support systems; Knowledge management; Post‐occupancy processes; Mass customisation; Co‐creation of knowledge and value; Schools

References

You’re reading a free preview. Subscribe to read the entire article.


DeepDyve is your
personal research library

It’s your single place to instantly
discover and read the research
that matters to you.

Enjoy affordable access to
over 18 million articles from more than
15,000 peer-reviewed journals.

All for just $49/month

Explore the DeepDyve Library

Search

Query the DeepDyve database, plus search all of PubMed and Google Scholar seamlessly

Organize

Save any article or search result from DeepDyve, PubMed, and Google Scholar... all in one place.

Access

Get unlimited, online access to over 18 million full-text articles from more than 15,000 scientific journals.

Your journals are on DeepDyve

Read from thousands of the leading scholarly journals from SpringerNature, Elsevier, Wiley-Blackwell, Oxford University Press and more.

All the latest content is available, no embargo periods.

See the journals in your area

DeepDyve

Freelancer

DeepDyve

Pro

Price

FREE

$49/month
$360/year

Save searches from
Google Scholar,
PubMed

Create folders to
organize your research

Export folders, citations

Read DeepDyve articles

Abstract access only

Unlimited access to over
18 million full-text articles

Print

20 pages / month

PDF Discount

20% off