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A case study: using an appreciative inquiry model to co-produce a gender-informed women’s only access to drug and alcohol treatment space

A case study: using an appreciative inquiry model to co-produce a gender-informed women’s only... This study aims to report on the experience of using a strengths-based, solution-focused methodology for co-producing a gender-informed drug treatment service using an appreciative inquiry (AI) model (Cooperrider and Srivastva, 1987).Design/methodology/approachAn AI model was used to facilitate a series of six workshops. Participants had a mixture of lived experience (n = 4, experience of accessing drug and alcohol services) and learned experience (n = 3, practitioners from a local drug service), with co-facilitators from Fulfilling Lives Lambeth, Southwark and Lewisham (n = 2). The aim of the workshops was to understand barriers, identify solutions and co-create a service design offer. Data for this paper was collected using a series of focus groups, reflection logs and surveys, which sought to understand participants’ perceptions of using this model and the impact it had on them. Data was analysed manually using coded thematic analysis (Braun and Clarke, 2006).FindingsParticipants successfully co-created a women’s access to drug and alcohol service design and recommendations. Participants found the process of using the model a very positive experience with benefits, including increased self-esteem, group cohesion and balanced power. This study provides evidence of the AI model as an effective, practical tool for co-production work.Originality/valueThis case study considers a shift in approach to co-producing services with both lived and learned experience, which moves away from problem-focused consultations, towards solution-focused co-design. Consequently, providing evidence to support such a change. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Housing, Care and Support Emerald Publishing

A case study: using an appreciative inquiry model to co-produce a gender-informed women’s only access to drug and alcohol treatment space

Randall, Karen; Tayleur, Sarah; Allamby, Winston
Housing, Care and Support , Volume 25 (3/4): 12 – Nov 25, 2022
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12 pages

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Publisher
Emerald Publishing
Copyright
© Emerald Publishing Limited
ISSN
1460-8790
eISSN
1460-8790
DOI
10.1108/hcs-12-2021-0046
Publisher site
See Article on Publisher Site

Abstract

This study aims to report on the experience of using a strengths-based, solution-focused methodology for co-producing a gender-informed drug treatment service using an appreciative inquiry (AI) model (Cooperrider and Srivastva, 1987).Design/methodology/approachAn AI model was used to facilitate a series of six workshops. Participants had a mixture of lived experience (n = 4, experience of accessing drug and alcohol services) and learned experience (n = 3, practitioners from a local drug service), with co-facilitators from Fulfilling Lives Lambeth, Southwark and Lewisham (n = 2). The aim of the workshops was to understand barriers, identify solutions and co-create a service design offer. Data for this paper was collected using a series of focus groups, reflection logs and surveys, which sought to understand participants’ perceptions of using this model and the impact it had on them. Data was analysed manually using coded thematic analysis (Braun and Clarke, 2006).FindingsParticipants successfully co-created a women’s access to drug and alcohol service design and recommendations. Participants found the process of using the model a very positive experience with benefits, including increased self-esteem, group cohesion and balanced power. This study provides evidence of the AI model as an effective, practical tool for co-production work.Originality/valueThis case study considers a shift in approach to co-producing services with both lived and learned experience, which moves away from problem-focused consultations, towards solution-focused co-design. Consequently, providing evidence to support such a change.

Journal

Housing, Care and Support – Emerald Publishing

Published: Nov 25, 2022

Keywords: Appreciative inquiry; Co-production; Lived experience; Service-users; Co-design; Services; Case study; Gender-informed

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