Why is it so hard to do my work? The challenge of attention residue when switching between work tasks

Why is it so hard to do my work? The challenge of attention residue when switching between work... In many jobs, employees must manage multiple projects or tasks at the same time. A typical workday often entails switching between several work activities, including projects, tasks, and meetings. This paper explores how such work design affects individual performance by focusing on the challenge of switching attention from one task to another. As revealed by two experiments, people need to stop thinking about one task in order to fully transition their attention and perform well on another. Yet, results indicate it is difficult for people to transition their attention away from an unfinished task and their subsequent task performance suffers. Being able to finish one task before switching to another is, however, not enough to enable effective task transitions. Time pressure while finishing a prior task is needed to disengage from the first task and thus move to the next task and it contributes to higher performance on the next task. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Organizational Behavior and Human Decision Processes Elsevier

Why is it so hard to do my work? The challenge of attention residue when switching between work tasks

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Publisher
Elsevier
Copyright
Copyright © 2009 Elsevier Inc.
ISSN
0749-5978
DOI
10.1016/j.obhdp.2009.04.002
Publisher site
See Article on Publisher Site

Abstract

In many jobs, employees must manage multiple projects or tasks at the same time. A typical workday often entails switching between several work activities, including projects, tasks, and meetings. This paper explores how such work design affects individual performance by focusing on the challenge of switching attention from one task to another. As revealed by two experiments, people need to stop thinking about one task in order to fully transition their attention and perform well on another. Yet, results indicate it is difficult for people to transition their attention away from an unfinished task and their subsequent task performance suffers. Being able to finish one task before switching to another is, however, not enough to enable effective task transitions. Time pressure while finishing a prior task is needed to disengage from the first task and thus move to the next task and it contributes to higher performance on the next task.

Journal

Organizational Behavior and Human Decision ProcessesElsevier

Published: Jul 1, 2009

References

  • Time pressure and closing of the mind in negotiation
    De Dreu, C.K.
  • Stereotyping and attitudinal effects under time pressure
    Dijker, A.J.; Koomen, W.
  • Origins of ruminative thought: Trauma, incompleteness, nondisclosure, and suppression
    Gold, D.B.; Wegner, D.M.
  • The influence of task interruption on individual decision making: An information overload perspective
    Speier, C.; Valacich, J.S.; Vessey, I.

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