Technostress under different organizational environments: An empirical investigation

Technostress under different organizational environments: An empirical investigation Today’s pervasive information and communications technologies (ICTs) enable us to get connected almost anywhere at anytime. ICTs such as the Internet, the advanced wireless technologies and mobile communications networks are becoming increasingly indispensable in many aspects of business and everyday life. But to keep up with the fast advancing pace of the new ICTs, employees have to constantly renew their technical skills as well as enduring pressure from a more complex system and higher expectations for productivity. This often leads to ICT related technostress experienced by employees in many organizations. Studies have found technostress to have significant negative impact on employee productivity. Based on large-scale survey responses Chinese employees, this paper investigates the effects of different organizational environment settings on employee technostress levels. The results show that employees from more centralized companies often perceive more technostress. In addition, in organizations that are both highly centralized and highly innovative, the overall technostress level is the highest. On the other hand, in organizations with low centralization and low innovation, technostress is the lowest. This research will provide a foundation for organizations to understand and alleviate technostress, thus improving employee performance. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Computers in Human Behavior Elsevier

Technostress under different organizational environments: An empirical investigation

Computers in Human Behavior, Volume 24 (6) – Sep 17, 2008

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Publisher
Elsevier
Copyright
Copyright © 2008 Elsevier Ltd
ISSN
0747-5632
DOI
10.1016/j.chb.2008.05.007
Publisher site
See Article on Publisher Site

Abstract

Today’s pervasive information and communications technologies (ICTs) enable us to get connected almost anywhere at anytime. ICTs such as the Internet, the advanced wireless technologies and mobile communications networks are becoming increasingly indispensable in many aspects of business and everyday life. But to keep up with the fast advancing pace of the new ICTs, employees have to constantly renew their technical skills as well as enduring pressure from a more complex system and higher expectations for productivity. This often leads to ICT related technostress experienced by employees in many organizations. Studies have found technostress to have significant negative impact on employee productivity. Based on large-scale survey responses Chinese employees, this paper investigates the effects of different organizational environment settings on employee technostress levels. The results show that employees from more centralized companies often perceive more technostress. In addition, in organizations that are both highly centralized and highly innovative, the overall technostress level is the highest. On the other hand, in organizations with low centralization and low innovation, technostress is the lowest. This research will provide a foundation for organizations to understand and alleviate technostress, thus improving employee performance.

Journal

Computers in Human BehaviorElsevier

Published: Sep 17, 2008

References

  • Has the internet become indispensable?
    Hoffman, D.L.; Novak, T.P.; Venkatesh, A.
  • Leadership styles, mentoring functions received, and job-related stress: A conceptual model and preliminary study
    Sosik, J.J.; Godshalk, V.M.
  • Prevalence of perceived stress, symptoms of depression and sleep disturbances in relation to information and communication technology (ICT) use among young adults – An explorative prospective study
    Thomee, S.; Eklof, M.; Gustafsson, E.; Nilsson, R.; Hagber, G.M.
  • Computer-related technostress in China
    Tu, Q.; Wang, K.; Shu, Q.

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