1 Introduction</h5> Information and communication technologies (ICT) continuously create new types of markets and enable new patterns of industry dynamics. Industry dynamics refer to the way in which all the parties within an industry interact through competition and collaboration. This transformational power of ICT is not confined to an individual industry. Through convergence, ICT drives companies from different industries, which have never been related to one another previously, to compete and collaborate.</P>For instance, convergence has created a new battleground for the so called ‘smart phones’ that offer more advanced computing and connectivity than regular mobile phones. Here, Google with its Android platform and Apple with its iPhone and iPad on its own iOS platform are now competing fiercely for market share after beating players such as Microsoft and its smart phone partner, Nokia. Mobile phone manufacturers such as Samsung are now aligning themselves with multiple partners to offer as wide a range of products as possible. Convergence also creates new revenue generation opportunities for telecommunication companies as they switch from mere provision of infrastructure for other industries to full provision of Internet service provider capabilities and other value added services  .</P>This is particularly true of mobile operators
Technological Forecasting and Social Change – Elsevier
Published: Jan 1, 2015
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