This research examines how organizations manage knowledge-sharing processes in systems development projects that employ both agile and traditional development techniques. Using a longitudinal case study, we draw on one company’s experience with a system implementation that employed a traditional approach during its first phase and then a hybrid, agile-traditional approach in its second phase. By applying an ambidexterity theory lens, we find that the adoption of a hybrid approach allowed the project to continue to exploit the traditional techniques that were working well, abandon techniques that were underperforming, and explore the use of agile techniques in selected areas.
Information & Management – Elsevier
Published: Apr 1, 2018
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