Children and Youth Services Review 82 (2017) 69–80 Contents lists available at ScienceDirect Children and Youth Services Review journal homepage: www.elsevier.com/locate/childyouth Diﬀerential response in child protection: How much is too much? Kathryn A. Piper Heller School, Brandeis University, United States ARTICLE I NFO ABSTRACT Keywords: Recurring maltreatment can have devastating, lifelong consequences for children who are victims of abuse and Diﬀerential response neglect. The primary mission of child protection services (CPS) agencies is to prevent the recurrence of child Alternative response maltreatment by oﬀering families services designed to prevent future maltreatment. In order for these services to CPS systems be eﬀective, however, families must actually engage in them. This study focuses on how diﬀerential response Child abuse and neglect programs impact families' successful engagement in services as indicated by long-term child safety outcomes. Child maltreatment Diﬀerential response refers to a dual track system that allows public CPS agencies to respond to accepted Survival analysis reports of child abuse or neglect with either a traditional investigative response (TR) or an alternative response Voluntary service engagement (AR). The AR is designed to be a less authoritative and less adversarial approach to families presenting a low- to moderate-risk of maltreatment. The AR
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