Beyond critical success factors: A dynamic model of enterprise system innovation

Beyond critical success factors: A dynamic model of enterprise system innovation Enterprise systems (often referred to as enterprise resource planning (ERP) systems) can help organisations manage their key resources: money, staff, products, customers and suppliers, more effectively. Like many new technologies, ERP has been accompanied by vendor hype and stories of implementation failure. Work on critical success factors (CSFs) should encourage more appropriate implementation practice; however many CSF studies conclude with a list of factors but provide little further guidance. This paper presents a new model of ERP CSFs which draws upon existing work in IS innovation and on simulation ideas in order to better understand the relationships between CSFs and to encourage exploration of more appropriate implementation strategies. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Information Management Elsevier

Beyond critical success factors: A dynamic model of enterprise system innovation

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Publisher
Elsevier
Copyright
Copyright © 2005 Elsevier Ltd
ISSN
0268-4012
DOI
10.1016/j.ijinfomgt.2005.10.005
Publisher site
See Article on Publisher Site

Abstract

Enterprise systems (often referred to as enterprise resource planning (ERP) systems) can help organisations manage their key resources: money, staff, products, customers and suppliers, more effectively. Like many new technologies, ERP has been accompanied by vendor hype and stories of implementation failure. Work on critical success factors (CSFs) should encourage more appropriate implementation practice; however many CSF studies conclude with a list of factors but provide little further guidance. This paper presents a new model of ERP CSFs which draws upon existing work in IS innovation and on simulation ideas in order to better understand the relationships between CSFs and to encourage exploration of more appropriate implementation strategies.

Journal

International Journal of Information ManagementElsevier

Published: Feb 1, 2006

References

  • Change management strategies for successful ERP implementation
    Aladwani, A.M.
  • The effective application of SAP R/3: A proposed model of best practice
    Al-Mashari, M.; Zairi, M.
  • Learning failure in information systems development
    Lyytinen, K.; Robey, D.
  • Making ERP a success
    Scheer, A.W.; Habermann, F.
  • Assessing and managing the benefits of enterprise systems: The business manager's perspective
    Shang, S.; Seddon, P.B.
  • Cultural fits and misfits: Is ERP a universal solution?
    Soh, C.; Kien, S.S.; Tay-Yap, J.
  • Reductionism and complex thinking during ERP implementations
    Wood, T.; Caldas, M.P.

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