The studies on product innovation performance (PIP) are not conclusive. In this paper, we use a mixed methods approach to fill this gap. First, we use structural equation modeling to determine the antecedents to PIP and whether a manager's training level moderates the relation between the antecedents and PIP. Second, we apply a fuzzy-set qualitative comparative analysis (fsQCA) to identify alternative configurations that lead either to PIP or its absence. The sample comprises data from an online survey of 367 certified innovative Portuguese small and medium enterprises. The results show that the antecedents to information technology support and knowledge sharing positively affect an organization's learning capacity that in turn positively affects PIP. No evidence exists for the moderating effect of the training level. The efficiency of PIP positively affects its efficacy. Alternative configurations exist that lead to the presence or absence of this efficacy.
Journal of Business Research – Elsevier
Published: Aug 1, 2018
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