An exploration of the impact of TQM and JIT on ISO 9000 registered companies

An exploration of the impact of TQM and JIT on ISO 9000 registered companies This paper addresses the implications of JIT and TQM implementation on the ISO 9000 registration process. Responses from over 500 ISO 9000 registered firms in the US were analyzed to determine whether differences in ISO 9000 registration experiences exist for firms with JIT, TQM, both JIT and TQM, or neither system. Survey results revealed that TQM and JIT firms have a better understanding of the importance of top management commitment, quality training, and communication to ISO 9000 implementation. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Production Economics Elsevier

An exploration of the impact of TQM and JIT on ISO 9000 registered companies

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Publisher
Elsevier
Copyright
Copyright © 1997 Elsevier Ltd
ISSN
0925-5273
eISSN
1873-7579
DOI
10.1016/S0925-5273(97)00118-7
Publisher site
See Article on Publisher Site

Abstract

This paper addresses the implications of JIT and TQM implementation on the ISO 9000 registration process. Responses from over 500 ISO 9000 registered firms in the US were analyzed to determine whether differences in ISO 9000 registration experiences exist for firms with JIT, TQM, both JIT and TQM, or neither system. Survey results revealed that TQM and JIT firms have a better understanding of the importance of top management commitment, quality training, and communication to ISO 9000 implementation.

Journal

International Journal of Production EconomicsElsevier

Published: Nov 20, 1997

References

  • A quality system assessment of an electrical contracting company based on BS 5750
    Yusof, S.M.

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