Age and health status in a patient satisfaction survey

Age and health status in a patient satisfaction survey A picture of patients' satisfaction with interpersonal aspects of hospital-based care (including out-patient and accident and emergency services) was obtained from a postal survey of the general population of Lothian Region in south-east Scotland. Results were broadly in agreement with other national surveys and emphasized the high importance patients attach to being encouraged to ask questions about their treatment, and having their choices explained, including the right to a second opinion. Dissatisfaction decreased markedly with age, and also showed a weaker but significant association with measures of psychosocial health and pain. Social class was associated with feeling patronized or ignored by doctors. The opposite directions of the associations of satisfaction with older age and poorer health respectively, and the necessary correlation between age and health, imply that the effects of health status and age on satisfaction should be estimated from a multivariate model. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Social Science & Medicine Elsevier

Age and health status in a patient satisfaction survey

Social Science & Medicine, Volume 42 (7) – Apr 1, 1996

Loading next page...
 
/lp/elsevier/age-and-health-status-in-a-patient-satisfaction-survey-0kK876vJax
Publisher
Elsevier
Copyright
Copyright © 1996 Elsevier Ltd
ISSN
0277-9536
DOI
10.1016/0277-9536(95)00315-0
Publisher site
See Article on Publisher Site

Abstract

A picture of patients' satisfaction with interpersonal aspects of hospital-based care (including out-patient and accident and emergency services) was obtained from a postal survey of the general population of Lothian Region in south-east Scotland. Results were broadly in agreement with other national surveys and emphasized the high importance patients attach to being encouraged to ask questions about their treatment, and having their choices explained, including the right to a second opinion. Dissatisfaction decreased markedly with age, and also showed a weaker but significant association with measures of psychosocial health and pain. Social class was associated with feeling patronized or ignored by doctors. The opposite directions of the associations of satisfaction with older age and poorer health respectively, and the necessary correlation between age and health, imply that the effects of health status and age on satisfaction should be estimated from a multivariate model.

Journal

Social Science & MedicineElsevier

Published: Apr 1, 1996

References

  • Patients' characteristics affecting physician-patient nonverbal communication
    Street, R.L.; Buller, D.B.
  • Measuring Health
    Bowling, A.

You’re reading a free preview. Subscribe to read the entire article.


DeepDyve is your
personal research library

It’s your single place to instantly
discover and read the research
that matters to you.

Enjoy affordable access to
over 18 million articles from more than
15,000 peer-reviewed journals.

All for just $49/month

Explore the DeepDyve Library

Search

Query the DeepDyve database, plus search all of PubMed and Google Scholar seamlessly

Organize

Save any article or search result from DeepDyve, PubMed, and Google Scholar... all in one place.

Access

Get unlimited, online access to over 18 million full-text articles from more than 15,000 scientific journals.

Your journals are on DeepDyve

Read from thousands of the leading scholarly journals from SpringerNature, Elsevier, Wiley-Blackwell, Oxford University Press and more.

All the latest content is available, no embargo periods.

See the journals in your area

DeepDyve

Freelancer

DeepDyve

Pro

Price

FREE

$49/month
$360/year

Save searches from
Google Scholar,
PubMed

Create folders to
organize your research

Export folders, citations

Read DeepDyve articles

Abstract access only

Unlimited access to over
18 million full-text articles

Print

20 pages / month

PDF Discount

20% off