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The contribution of performance measurement to the expansion of third party logistics alliances in the supply chain

The contribution of performance measurement to the expansion of third party logistics alliances... The current issue and full text archive of this journal is available at http://www.emerald-library.com/ft The contribution The contribution of of performance measurement performance measurement to the expansion of third party logistics alliances in the supply chain Remko I. van Hoek Cranfield School of Management, Cranfield, UK Keywords Performance measurement, Logistics, Supply chain, Operations management Abstract A special issue on performance measurement interfaces between operations and management control. Therefore, this paper brings together these fields in a specific study. In this paper the role of horizontal control mechanisms, performance measurement in particular, in the development of supply chain operations is assessed. Findings indicate that development of measurement systems contributes significantly to the expansion of third party logistics alliances in the supply chain. Leveraging the supply chain thus requires innovation in measurement and control. A survey of logistics service suppliers is used to validate the general hypothesis. Cases of companies active in this field are then used to further generate in-depth insights into how horizontal control can be developed and which performance measurement mechanisms to consider. Introduction There is a growing body of literature on the offering of supplementary services in the supply chain (Anderson and Narus, 1995; Eppen et al., http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Operations & Production Management Emerald Publishing

The contribution of performance measurement to the expansion of third party logistics alliances in the supply chain

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References (17)

Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0144-3577
DOI
10.1108/01443570110358431
Publisher site
See Article on Publisher Site

Abstract

The current issue and full text archive of this journal is available at http://www.emerald-library.com/ft The contribution The contribution of of performance measurement performance measurement to the expansion of third party logistics alliances in the supply chain Remko I. van Hoek Cranfield School of Management, Cranfield, UK Keywords Performance measurement, Logistics, Supply chain, Operations management Abstract A special issue on performance measurement interfaces between operations and management control. Therefore, this paper brings together these fields in a specific study. In this paper the role of horizontal control mechanisms, performance measurement in particular, in the development of supply chain operations is assessed. Findings indicate that development of measurement systems contributes significantly to the expansion of third party logistics alliances in the supply chain. Leveraging the supply chain thus requires innovation in measurement and control. A survey of logistics service suppliers is used to validate the general hypothesis. Cases of companies active in this field are then used to further generate in-depth insights into how horizontal control can be developed and which performance measurement mechanisms to consider. Introduction There is a growing body of literature on the offering of supplementary services in the supply chain (Anderson and Narus, 1995; Eppen et al.,

Journal

International Journal of Operations & Production Management – Emerald Publishing

Published: Jan 1, 2001

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