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This paper provides an empirical contribution to the debate concerning the implementation and impact of operations strategies. Their nature is described, as is the necessity for their adoption. Details of the possible composition of such strategies is suggested and consideration given to how they attain strategic status. The work also offers some quantitative evidence as to the possible impact of these strategies and their contribution to competitive advantage.
Supply Chain Management An International Journal – Emerald Publishing
Published: Aug 1, 2002
Keywords: Empirical study; Operations strategy; Customization
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