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Managerial Competences for ERP Journeys

Managerial Competences for ERP Journeys This paper investigates the managerial competences required for the complex interactions required to successfully integrate an Enterprise Resource Planning system into an organization—the ERP journey. A feature of the study (a five year longitudinal study of a Danish production company implementing SAP R/3) was the rise and fall of the ERP project managers. The study showed that different stages of the ERP journey required different competences from the managers. A manager with a certain competence mix might successfully oversee part of the ERP journey, but a different blend of competences was required to manage other parts. The paper concludes that a wide range of competences are required: personal, business and technical. The competence mix should be expected to vary through the journey, and is often too much to expect of one person. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Information Systems Frontiers Springer Journals

Managerial Competences for ERP Journeys

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References (34)

Publisher
Springer Journals
Copyright
Copyright © 2002 by Kluwer Academic Publishers
Subject
Business and Management; IT in Business; Management of Computing and Information Systems; Systems Theory, Control; Operation Research/Decision Theory
ISSN
1387-3326
eISSN
1572-9419
DOI
10.1023/A:1016054904008
Publisher site
See Article on Publisher Site

Abstract

This paper investigates the managerial competences required for the complex interactions required to successfully integrate an Enterprise Resource Planning system into an organization—the ERP journey. A feature of the study (a five year longitudinal study of a Danish production company implementing SAP R/3) was the rise and fall of the ERP project managers. The study showed that different stages of the ERP journey required different competences from the managers. A manager with a certain competence mix might successfully oversee part of the ERP journey, but a different blend of competences was required to manage other parts. The paper concludes that a wide range of competences are required: personal, business and technical. The competence mix should be expected to vary through the journey, and is often too much to expect of one person.

Journal

Information Systems FrontiersSpringer Journals

Published: Sep 29, 2004

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