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Exploring knowledge diversity in knowledge intensive firms: a new role for information systems

Exploring knowledge diversity in knowledge intensive firms: a new role for information systems The emerging global economy is characterized increasingly by knowledge intensive firms which require that diverse, specialized knowledge workers develop unique knowledge competences, and also collaborate in ways to create new knowledge that enhances the performance of the organization. Information technologies are increasingly playing an integrative role in knowledge intensive firms as a way of achieving mutual learning. However, the information systems field has predominantly been driven by the notion of integration as a rational design process and an end state to be achieved through a static incorporation of knowledge domains. It has failed to consider the interpretive dynamics associated with the integration of differentiated knowledge and expertise. Argues a new role for information technology, one that supports the exploration of differentiated theories of meaning and knowledge and facilitates the conduct of dialogue among highly differentiated experts as a basis for integration. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Organizational Change Management Emerald Publishing

Exploring knowledge diversity in knowledge intensive firms: a new role for information systems

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References (36)

Publisher
Emerald Publishing
Copyright
Copyright © 1996 MCB UP Ltd. All rights reserved.
ISSN
0953-4814
DOI
10.1108/09534819610107330
Publisher site
See Article on Publisher Site

Abstract

The emerging global economy is characterized increasingly by knowledge intensive firms which require that diverse, specialized knowledge workers develop unique knowledge competences, and also collaborate in ways to create new knowledge that enhances the performance of the organization. Information technologies are increasingly playing an integrative role in knowledge intensive firms as a way of achieving mutual learning. However, the information systems field has predominantly been driven by the notion of integration as a rational design process and an end state to be achieved through a static incorporation of knowledge domains. It has failed to consider the interpretive dynamics associated with the integration of differentiated knowledge and expertise. Argues a new role for information technology, one that supports the exploration of differentiated theories of meaning and knowledge and facilitates the conduct of dialogue among highly differentiated experts as a basis for integration.

Journal

Journal of Organizational Change Management – Emerald Publishing

Published: Feb 1, 1996

Keywords: Decision making; Information systems; Organizational learning

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