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Beyond Computation: Information Technology, Organizational Transformation and Business Performance

Beyond Computation: Information Technology, Organizational Transformation and Business Performance Abstract To understand the economic value of computers, one must broaden the traditional definition of both the technology and its effects. Case studies and firm-level econometric evidence suggest that: 1) organizational “investments” have a large influence on the value of IT investments; and 2) the benefits of IT investment are often intangible and disproportionately difficult to measure. Our analysis suggests that the link between IT and increased productivity emerged well before the recent surge in the aggregate productivity statistics and that the current macroeconomic productivity revival may in part reflect the contributions of intangible capital accumulated in the past. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Economic Perspectives American Economic Association

Beyond Computation: Information Technology, Organizational Transformation and Business Performance

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References (143)

Publisher
American Economic Association
Copyright
Copyright © 2000 by the American Economic Association
Subject
Symposia
ISSN
0895-3309
DOI
10.1257/jep.14.4.23
Publisher site
See Article on Publisher Site

Abstract

Abstract To understand the economic value of computers, one must broaden the traditional definition of both the technology and its effects. Case studies and firm-level econometric evidence suggest that: 1) organizational “investments” have a large influence on the value of IT investments; and 2) the benefits of IT investment are often intangible and disproportionately difficult to measure. Our analysis suggests that the link between IT and increased productivity emerged well before the recent surge in the aggregate productivity statistics and that the current macroeconomic productivity revival may in part reflect the contributions of intangible capital accumulated in the past.

Journal

Journal of Economic PerspectivesAmerican Economic Association

Published: Nov 1, 2000

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