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- Publisher
- Emerald Publishing
- Copyright
- Copyright © 2000 MCB UP Ltd. All rights reserved.
- ISSN
- 1066-2243
- DOI
- 10.1108/10662240010312093
- Publisher site
- See Article on Publisher Site
Abstract
Examines various aspects of the motives, perceptions and expectations connected with the introduction of Internet banking in Danish retail banking. Responses from 60 key managers in the largest retail banks in Denmark show that they believe that Internet banking will become more important in the future, whereas all other distribution channels are predicted to become less important. Describes further the relationship between the perceptions of and expectations from Internet banking, the reasons for offering an Internet bank and the way it has been organized in the banks.
Journal
Internet Research – Emerald Publishing
Published: Mar 1, 2000
Keywords: Banking; Denmark; Perceptions; Organizations