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- Publisher
- Emerald Publishing
- Copyright
- Copyright © 2000 MCB UP Ltd. All rights reserved.
- ISSN
- 1463-5771
- DOI
- 10.1108/14635770010314954
- Publisher site
- See Article on Publisher Site
Abstract
Reflects on a three-year project examining the evolving nature of "best practice" benchmarking in UK-based organisations. The findings describe the current state of benchmarking and some of its advantages across a wide variety of public and private sector organisations. Also investigates the disincentives to benchmarking activity experienced by practising benchmarkers, as well as the factors which inhibit the initial take-up of this technique. In addition, the notion that a maturity curve exists for organisations engaged in benchmarking is explored.
Journal
Benchmarking: An International Journal – Emerald Publishing
Published: Mar 1, 2000
Keywords: Implementation; Performance management; Innovation; Success