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R.S Kaplan
Measures for Manufacturing Excellence
A.M Ghalayini, J.S Noble, T.J Crowe
An integrated dynamic performance measurement system for improving manufacturing competitiveness
T.J Turner, U.S. Bititci
Maintaining reliability of business processes
K.F. Cross, R.L. Lynch
The SMART way to define and sustain success
U.S. Bititci, T.J. Turner
The viable business structure for measuring agility’
R.S Kaplan, D.P Norton
Translating Strategy into Action: The Balanced Scorecard
R Russell
The role of performance measurement in manufacturing excellence
P Suwignjo, U.S Bititci, A.S. Carrie
Quantitative models for performance measurement system: an analytical hierarchy process approach
U.S Bititci
Active Monitoring of Business Processes
A Neely, M. Gregory, K. Platts
Performance measurement system design: a literature review and research agenda
S Beer
Diagnosing the System for Organisations
U.S Bititci, A.S. Carrie
Integrated Performance Measurement Systems: Structures and Relationships
U.S Bititci, A.S Carrie, T.J. Turner, P Suwignjo
Performance measurement systems: auditing and prioritisation of performance measures
C.J. McNair, W. Mosconi
Measuring performance in advanced manufacturing environment
P.E Druker
The emerging theory of manufacturing
J.R. Dixon, A.J. Nanni, T.E Vollmann
The New Performance Challenge: Measuring Operations for World Class Competition
U.S Bititci, A.S Carrie, L McDevitt, T. Turner
Integrated performance measurement systems: a reference model
U.S. Bititci, A.S Carrie, T.J Turner, S. Lutz
Integrated performance measurement systems: implementation case studies
B.H. Maskel
Performance Measurement for World Class Manufacturing. A Model for American Companies
T Coleman
Performance arts
H.T Johnson, R.S. Kaplan
Relevance Lost – The Rise and Fall of Management Accounting
A Neely, J Mills, M Gregory, H Richards, K Platts, M Bourne
Getting the Measure of your Business
Begins by creating a vision for dynamic performance measurement systems and goes on to describe the background to the work. Develops a model for integrated and dynamic performance measurement systems. Provides a critical review of existing frameworks, models and techniques against the model. Identifies that current knowledge and techniques are sufficiently mature to create dynamic performance measurement systems. The use of the dynamic performance measurement system is illustrated through a case study. Concludes with a series of lessons highlighting further research and development needs.
International Journal of Operations & Production Management – Emerald Publishing
Published: Jun 1, 2000
Keywords: Management information; Systems development
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