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The usefulness of ERP systems for effective management

The usefulness of ERP systems for effective management Enterprise resource planning (ERP) systems offer distinct advantages in this new business environment as they lower operating costs, reduce cycle times and (arguably) increase customer satisfaction. This paper examines, via a questionnaire, the underlying reasons why companies choose to adopt ERP systems, their impact on management process including implementation problems encountered. The empirical evidence confirms a number of benefits derived from ERP systems particularly for management process but also, problems encountered. Results provide the basis for future research on the potential of ERP systems, for more effective business integration. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Industrial Management & Data Systems Emerald Publishing

The usefulness of ERP systems for effective management

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References (49)

Publisher
Emerald Publishing
Copyright
Copyright © 2003 MCB UP Ltd. All rights reserved.
ISSN
0263-5577
DOI
10.1108/02635570310506098
Publisher site
See Article on Publisher Site

Abstract

Enterprise resource planning (ERP) systems offer distinct advantages in this new business environment as they lower operating costs, reduce cycle times and (arguably) increase customer satisfaction. This paper examines, via a questionnaire, the underlying reasons why companies choose to adopt ERP systems, their impact on management process including implementation problems encountered. The empirical evidence confirms a number of benefits derived from ERP systems particularly for management process but also, problems encountered. Results provide the basis for future research on the potential of ERP systems, for more effective business integration.

Journal

Industrial Management & Data SystemsEmerald Publishing

Published: Dec 1, 2003

Keywords: Benefits; Problem solving; Greece

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