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H. Lucas (1976)
The implementation of computer-based models
R. Cyert, J. March (1964)
A Behavioral Theory of the Firm
October1983 Volume26 Number lO Communications of the
B. Ives, M. Olson (1984)
User Involvement and MIS Success: A Review of ResearchManagement Science, 30
Charles Gallagher (1974)
Perceptions of the Value of a Management Information SystemAcademy of Management Journal, 17
S. Pearson, J. Bailey (1980)
Measurement of computer user satisfaction
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Convergent and discriminant validation by the multitrait-multimethod matrix.Psychological bulletin, 56 2
Jacob Cohen, P. Cohen, S. West, L. Aiken (1979)
Applied multiple regression/correlation analysis for the behavioral sciences
(1976)
Behavioral processes in organizations
Relevancy of output information (to intended function
P. Cheney (1977)
Organizational characteristics and information systems : an investigation
Alexander Maish (1979)
A User's Behavior Toward His MISMIS Q., 3
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Attitudes of user-managers towards
E. Swanson (1974)
Management Information Systems: Appreciation and InvolvementManagement Science, 21
F. Kerlinger, Howard Lee (1965)
Foundations of Behavioral Research
Measuring information user satisfaction to evaluate systems
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AN EMPIRICAL INVESTIGATION OF THE DIMENSIONALITY OF THE CONCEPT OF INFORMATIONDecision Sciences, 9
J. Bailey, S. Pearson (1983)
Development of a Tool for Measuring and Analyzing Computer User SatisfactionManagement Science, 29
Response/turnaround time' 23. Determination of priorities for allocation of EDP resources' 24. Convenience of access (to utilize the computer capability
H. Lucas (1975)
Why information systems fail
(1979)
Development of an instrument to measure user information satisfaction with management information systems
Currency (upto-dateness) of the output information' 18. Attitude of the EDP staff
D. Larcker, V. Lessig (1980)
PERCEIVED USEFULNESS OF INFORMATION: A PSYCHOMETRIC EXAMINATION*Decision Sciences, 11
E. Johnsen (1964)
Richard M. Cyert & James G. March, A Behavioral Theory of The Firm, Prentice-Hall, Inc., Englewood Cliffs, New Jersey, 1963, 332 s.Ledelse and Erhvervsøkonomi, 28
20. Top management involvement in EDP activities' 21
(1976)
Management response to an information system
M. Olson, B. Ives (1981)
User Involvement in System Design: An Empirical Test of Alternative ApproachesIO: Productivity
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This paper critically reviews measures of user information satisfaction and selects one for replication and extension. A survey of production managers is used to provide additional support for the instrument, eliminate scales that are psychometrically unsound, and develop a standard short form for use when only an overall assessment of information satisfaction is required and survey time is limited.
Communications of the ACM – Association for Computing Machinery
Published: Oct 1, 1983
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