Access the full text.
Sign up today, get DeepDyve free for 14 days.
M. Imai
Kaizen: The Key to Japan’s Competitive Success
W. Deming (1982)
Out of the Crisis
L. Corbett
Manufacturing Strategies: Executive Summary of the 1990 NZ Manufacturing Futures Survey
John Anderson, G. Cleveland, R. Schroeder (1989)
Operations strategy: A literature reviewJournal of Operations Management, 8
W. Deming (1982)
Quality, productivity, and competitive position
Gilbert Churchill (1979)
A Paradigm for Developing Better Measures of Marketing ConstructsJournal of Marketing Research, 16
R. Schmenner, R. Cook (1985)
Explaining productivity differences in North Carolina factoriesJournal of Operations Management, 5
B. Biddle, M. Marlin (1987)
Causality, confirmation, credulity, and structural equation modeling.Child Development, 58
Tien-Yien Li (1975)
Bounds for the periods of periodic solutions of differential delay equationsJournal of Mathematical Analysis and Applications, 49
S. Schoeffler, R.D. Buzzell, D.F. Heany
Impact of Strategic Planning on Profit Performance
A. Roth, Jeffrey Miller (1992)
Success factors in manufacturingBusiness Horizons, 35
D.A. Garvin
Quality on the Line
L. Phillips, D. Chang, R. Buzzell (1983)
Product Quality, Cost Position and Business Performance: A Test of Some Key HypothesesJournal of Marketing, 47
J. Plunkett, B. Dale (1988)
Quality-related costing: Findings from an industry-based research studyEngineering Management International, 4
J. Hershauer, William Ruch (1978)
A Worker Productivity Model and Its Use at Lincoln ElectricInterfaces, 8
A. Feigenbaum (1961)
Total quality control
B.A. Wenmoth, S.W. Tan
Quality Cost Survey: Some Preliminary Results
J. Edosomwan (1988)
Productivity and Quality Improvement
H.L. Gilmore
Product Conformance Cost
H.P. Roth, W.J. Morse
Let’s Help Measure and Report Quality Costs
P. Bentler (1989)
EQS : structural equations program manual
R. Kaplan (1983)
Measuring manufacturing performance: a new challenge for managerial accounting research
T.N. Tyson
Quality and Profitability: Have Controllers Made the Connection?
S.C. Wheelwright
Japan – Where Operations Really Are Strategic
A. Sohal, Liz Ramsay, D. Samson (1992)
Quality management practices in Australian industryTotal Quality Management & Business Excellence, 3
Jayant Saraph, P. Benson, R. Schroeder (1989)
An Instrument for Measuring the Critical Factors of Quality ManagementDecision Sciences, 20
J. Juran (1951)
Quality-control handbook
S. Philipose, P. Venkateswarlu
Statistical Quality Control in Indian Industries
Glenn Hayes (1985)
Quality & Productivity: The New Challenge
L. Cronbach (1951)
Coefficient alpha and the internal structure of testsPsychometrika, 16
R.A. Howell, S.R. Soucy
Cost Accounting in the New Manufacturing Environment
Jennifer Hartnett, S. Schechter, D. Kropp (1988)
Managing Quality: The Strategic and Competitive Edge
H.M. Wagner
Profit Wonders, Investment Blunders
M. Hughes, R. Price, Daniel Marrs (1986)
Linking Theory Construction and Theory Testing: Models with Multiple Indicators of Latent VariablesAcademy of Management Review, 11
J.J. Plunkett, B.G. Dale
Quality Costing: A Summary of Research Findings
J. Kendrick (1986)
Improving Company Productivity: Handbook with Case Studies
John Martin (1987)
Structural equation modeling: A guide for the perplexed.Child Development, 58
M. Kendall (1947)
Statistical Quality ControlNature, 159
C.S. Craig, S.P. Douglas
Strategic Factors Associated with Market and Financial Performance
N. Gaither (1980)
Production and operations management: A problem-solving and decision-making approach
P. Swamidass, William Newell (1987)
Manufacturing strategy, environmental uncertainty and performance: a path analytic modelManagement Science, 33
A.H. Jaehn
Quality Cost Analysis – A Tool for Profit Improvement
K. Maani
Quality and Productivity: Are They Really Compatible?
K.G. Joreskog, D. Sorbom
LISREL VI: Analysis of Linear Structural Relationships by the Method of Maximum Likelihood
H.L. Gilmore
Consumer Product Quality Control Cost Revisited
E.M. Saniga, L.E. Shirland
Quality Control in Practice...a Survey
C. Li (1981)
Path Analysis: A Primer
A.S. Sohal, M.H. Abed, A.Z. Keller
Quality Assurance: Status, Structure and Activities in Manufacturing Sectors in the United Kingdom
S.C. Wheelwright, R.H. Hayes
Competing through Manufacturing
R. Hayes, K. Clark (1985)
Explaining Observed Productivity Differentials Between Plants: Implications for Operations ResearchInterfaces, 15
R.H. Hayes, S.C. Wheelwright, K.B. Clark
Dynamic Manufacturing
K. Maani (1989)
Productivity and Profitability through Quality ‐ Myth and RealityInternational Journal of Quality & Reliability Management, 6
H. Eisen, B. Mulraney, A. Sohal (1992)
Impediments to the Adoption of Modern Quality Management PracticesInternational Journal of Quality & Reliability Management, 9
D.A. Garvin
What Does ‘Product Quality’ Really Mean?
J.G. Miller, A.V. Roth
Manufacturing Strategies – Executive Summary of the 1988 North American Manufacturing Futures Survey
R.G. Batson
Discovered: Quality’s Missing Link
A.V. Roth
Linking Manufacturing Strategy and Performance: An Empirical Investigation
Charles Fine (1986)
Quality Improvement and Learning in Productive SystemsManagement Science, 32
Batoul Fathi (1986)
AN EMPIRICAL EXAMINATION OF STATISTICAL QUALITY CONTROL AND ITS RELATIONSHIPS WITH QUALITY, QUALITY COST, AND PRODUCTIVITY
D. Garvin (1984)
Product quality: An important strategic weaponBusiness Horizons, 27
J.G. Roche, J. Sheil
SQC Usage in Irish Manufacturing Industry
K. Maani, D. Sluti (1990)
A Conformance — Performance Model: Linking Quality Strategies to Business Unit’s Performance
J.C. Nunnally
Psychometric Theory
K. Lockyer, J. Oakland, Clive Duprey, Roy Followell (1984)
The barriers to acceptance of statistical methods of quality control in UK manufacturing industryInternational Journal of Production Research, 22
Despite a strong research output in quality in recent years, the literature is still scant in empirical studies of commonly held quality theories. Empirically investigates the operational and strategic impact of improved process quality and describes the construction of a model of process quality and its correlates in manufacturing. Using empirical data, the study performs a micro assessment of the impact of quality on operations performance. Implications for the business unit as a whole are also considered. Since the research domain of the study is manufacturing industry, the conformance dimension of quality has been adopted as a more precise and measurable definition than those followed in other research. Structural equation modelling (SEM) is used for analysing the magnitude and direction of hypothesized relationships, a rigorous and reliable way of testing multivariate data and path models. Research findings generally support the consensus view that there is a favourable impact of enhanced quality in the form of improvements in productivity, inprocess inventory, on‐time delivery, and manufacturing cost. Flow‐through effects on business performance were also noted though not in all dimensions. This research complements marketing‐oriented evaluation which has been a feature of approaches to date.
International Journal of Quality & Reliability Management – Emerald Publishing
Published: Oct 1, 1994
Keywords: Manufacturing; New Zealand; Performance; Productivity; Quality
Read and print from thousands of top scholarly journals.
Already have an account? Log in
Bookmark this article. You can see your Bookmarks on your DeepDyve Library.
To save an article, log in first, or sign up for a DeepDyve account if you don’t already have one.
Copy and paste the desired citation format or use the link below to download a file formatted for EndNote
Access the full text.
Sign up today, get DeepDyve free for 14 days.
All DeepDyve websites use cookies to improve your online experience. They were placed on your computer when you launched this website. You can change your cookie settings through your browser.